Fresh market insight published on June 11, 2026, shows that an overwhelming majority of large enterprises in the Baltic States are aggressively expanding development budgets.

Specifically, 71% of Estonian companies, 69% of Latvian businesses, and 55% of Lithuanian enterprises have committed to heavy capital injections into IT infrastructure, data security, and specialized employee training to support intelligent automation.

Market analysis released on June 17, 2026, highlights a massive post-pandemic surge in tech investments facing local Western talent deficits.

Corporate engineering leaders, CTOs, and VPs are explicitly choosing Poland over traditional destinations due to strict EU data compliance, cost efficiencies, and depth of technical talent.

Full Story here.

The annual Awards Gala of ABSL Romania was held on 9 June, and awarded top GBS executives and their teams in these categories:

• Colleague of the Year Award - Winner: Liviu Dragusin, Accenture
• Advocate of Sustainability & ESG - Winner: Wipro Romania - Have a Heart
• Leader in Talent Growth & Education - Winner: Concentrix Romania
• Champion of Customer Experience - Winner: Societe Generale GSC - CX360 (End-to-End Customer Centricity).
• Promoter in AI - Winner: Euromaster Business Services - Euromaster "Sonny"
• Innovator in Business Transformation- Winner: WNS Global Services (CapGemini) - AI-Driven Decision Centric Enterprise Transformation.
• Promoter of Vibrant Work Culture - Winner: Unicredit Romania
• Excellence in Business Leadership - Winner: HPE
• The Most-Active ABSL Member- Winner: Michelin Romania

Diamond Partners were BAT and Engie.

The 3rd annual Vilnius Business Services Charity Beach Volleyball Tournament took place 11 June 2026 at Delfi Sports Center in Vilnius.

1st place went to Phoenix Business Services, 2nd place Cencora, and 3rd place to Citco.  Viktorija Sukackaitė from Phoenix won the “Top Female Player” Trophy; Christian Chibuike Okereke (from Dexcom) won “Best Attitude Player” Trophy; and Dexcom won the “Top Cheerleading” Trophy.

Phoenix's chosen charity – „Jaunimo linija" - wins the cash-prize donation as the Winning-Team's charity.

The Vilnius tournament was the 1st of our 5 summer Tournaments (Budapest, Vilnius, Krakow, and Warsaw). The Business Services Volleyball Tournaments are organized each summer by European Business Services Association.

Thanks to our various partners, including: InvestLithuania, Delfi Sports Center, and the wonderful participating Teams!

Photos from Vilnius are here on Facebook and here a select 100 on EBSA Website.

Varso46, the tallest skyscraper in Poland, and indeed the whole EU, will be the location for GBS AI & Automation Workshop, set for 8 September,  Warsaw.

Featuring 21 speakers from GBS Directors on GBS AI Case-studies, the focus is on granular insights into which AI tools, applications, and processes are delivering results. This peer-to-peer Workshop is designed for GBS Directors, Global Process Owners, Transformation Directors, and executives leading AI-initiatives inside GBSs.

We'll discuss the role of vendors and advisors - and swap insights into pricing.

Registration details are here - and GBS execs who choose to share their own experiences receive 300euro discount on the day.

The event is followed by evening Dinner and 1st annual European Enterprise AI Awards - and all GBS Presentations are automatically submitted for the Awards.

The recently launched Rolls-Royce Global Capability Centre in Kraków continues recruiting across finance, procurement, HR and analytics functions, indicating the centre is still in active scale-up mode during Q2 2026.