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NEWS


Siemens Financial Services setting up new SSC in Warsaw

21/10/2025
 
Siemens Financial Services has begun recruiting for its new SSC, to be set up in Poland's capital city Warsaw.

The firm is beginning to recruit at multiple levels. 

We'll bring you more details after further research.

More details about the recruitment process.

UK fintech Tide is expanding its tech centre in Lithuania and plans to create 60-70 new jobs

21/10/2025
 
Tide, the UK’s leading business management platform, is expanding its technology centre in Lithuania, reinforcing its commitment to international expansion and scaling its engineering capabilities. Tide is planning to employ an additional 60 – 70 full-time professionals over the next 3 years, focusing on backend and mobile development in remote-first positions, with an office in Vilnius.
The tech centre in Lithuania, which officially opened in 2024, plays a pivotal role in developing new products and supporting Tide’s growing member base across the UK, India, Germany and France. It complements Tide’s existing global technology development centres in Serbia and Romania. The centre already includes 34 engineers who joined through a successful partnership with Architus, a strategic technology partner known for building high-performing engineering and product teams across the UK and the Baltics.
Tide recently secured a $120 million strategic investment led by TPG, valuing the company at $1.5 billion. This capital will fuel Tide’s continued international expansion – including growing the Lithuania tech centre – and accelerate investments in AI-driven product innovation to better serve SMEs across multiple markets.
In early 2022, Tide partnered with Architus to scale its engineering teams in response to rapid growth and international ambitions. Architus’ deep experience in technology and product development combined with their ability to attract top tier talent, enabled Tide to quickly build and integrate teams for payments, open banking, credit, and identity and access management (IAM).
By September 2024, 30 Architus engineers were fully embedded within Tide’s organisation. These engineers have been fully transitioned into the newly established entity, Tide Lithuania (Tide Platform Ltd Lithuanian Branch), which will continue to expand as a core part of Tide’s global technology strategy.

Lithuania offers world-class engineering talent, a thriving fintech ecosystem, and a culture that embraces innovation. Our partnership with Architus has been instrumental in helping us tap into this exceptional talent pool and lay the foundation for our new tech centre.
Vinay Ramani, Chief Product Officer of Tide

Support Services Group expands into Szekszárd, Hungary

21/10/2025
 
U.S.-based Support Services Group (SSG) expands its presence in Hungary with a new operation being set up in Szekszárd, nestled in southern Hungary.

The multilingual customer support office is implemented with the support of HIPA, the nearly EUR 2.5 million investment has created 75 high value-added jobs in the Tolna County seat.

SSG opened its first Hungarian BSC in 2020 in Budapest to support customers of a leading global streaming provider across eight Eastern Central European countries.

The Szekszárd BSC is also dedicated to this task, providing customer service and technical helpdesk functions in four additional countries of the region by handling inquiries received by phone, email, and chat.
SSG operates across a wide range of industries from streaming services and fashion to financial services and government contracts. Partners of the Texas-based service provider include several global giants and the U.S. federal government. The company employs around 10,000 people worldwide, operates 17 BSCs, and provides customer support in 20 languages.

Siemens Mobility to invest 15 million euro in its Budapest R&D center

21/10/2025
 
German rail technology giant Siemens Mobility is expanding its research and development (R&D) center in Budapest through a series of international innovation projects.
The EUR 14.7 million investment further integrates the Hungarian R&D center into Siemens Mobility’s global innovation network and contributes to next-generation rail automation solutions. 

Supported by HIPA, the project creates 40 new jobs for highly skilled experts. The investment will not only strengthen local engineering expertise and promote sustainable transport solutions but also lays the foundation for further growth.

The Budapest R&D center already employs more than 400 experts, working on 70 high-tech development projects.

Sanofi to hire another 500 people for its Budapest GBS

14/10/2025
 
French pharma giant Sanofi is set to create several hundreds of new jobs in its international business service center in Budapest, where office space has recently more than doubled in size.

Located in one of the Hungarian capital’s most dynamic business districts on Váci út, the Sanofi Budapest Hub has grown by 8,000 square meters to a total of 15,000, providing state-of-the-art workstations, community areas, and dining facilities.

Launched in 2019 with 100 employees, Sanofi’s business service center in Budapest employs around 1,700 professionals working in 14 languages, and plans to expand its workforce to about 2,200 by the end of 2026.

The Sanofi Budapest Hub is one of Hungary’s largest business service centers (BSCs). It supports the French company’s global operations in several fields including process automation, data analytics, finance & accounting, and HR. Its diverse community represents 65 nationalities, with 75 percent of employees being Hungarian.
According to HIPA’s latest data, Hungary hosts 215 BSCs, employing over 110,000 people and contributing around 3 percent to the national GDP.

As the successor of the historic Chinoin pharmaceutical company founded in 1910, Sanofi employs more than 2,200 people in Hungary across its sites in Budapest, Veresegyház, and Csanyikvölgy near Miskolc. Globally, the Paris-based company operates with a workforce of about 80,000 and reported revenues exceeding EUR 41 billion in 2024.

Swissport, Elevate setting up shared services centre in Sofia

14/10/2025
 
Swiss aviation services company Swissport International AG has partnered with Bulgarian flexible workforce solutions provider Elevate to establish a shared services centre in Sofia, set up in May 2025.

Now the new hub, located in Business Park Sofia, is fully operational and supports Swissport’s key business functions and processes with a focus on strategic activities and workflow transformation.

Elevate, formerly known as Easy Consult, has built a strong team in Sofia and established itself as a trusted workforce solutions partner for Swissport in Switzerland.

"The establishment of our Shared Services Center in Sofia marks a milestone in Swissport’s global transformation journey," Swissport International CEO of Switzerland, Italy & France Bruno Stefani said. "By partnering with Elevate, we are not only driving operational excellence but also tapping into Bulgaria’s talent and dynamic business environment to build a future-focused hub that will support long-term value creation across our organisation."

Following the partnership with Swissport, Elevate is now developing a second partner hub for another international client, the company said.

Elevate provides end-to-end business solutions across 12 offices in seven countries - Germany, Bulgaria, the U.S., Poland, Romania, Serbia and Croatia. It serves sectors such as IT, engineering, automotive, accounting and finance, retail, logistics, manufacturing and hospitality.

Zurich-headquartered Swissport is the world’s leading provider of airport ground services and air cargo handling. It operated at 279 airports across 45 countries on six continents as of the end of 2024, employing a global workforce of some 61,000 staff.


Esker and PwC Poland collaborate to target CFOs in transformation process

14/10/2025
 
Esker, the leading AI Automation Suite for the Office of the CFO, recently announced a strategic collaboration with PwC Poland’s Finance Transformation team to deliver comprehensive financial transformation solutions for customers in Poland and in the EMEA region through the PwC network. The collaboration will provide integrated services that align PwC Poland’s strategic consulting expertise with Esker’s AI-powered solutions. It is structured to deliver measurable outcomes by aligning automation technology and strategy, efficiently bridging the disconnect that often exists between software solutions and advisory services.

The collaboration between PwC Poland and Esker addresses the demands of a dynamic market. By working together, the companies aim to improve agility, reduce complexity and support clients’ long-term growth. Additionally, PwC Poland offers in-depth expertise and business users’ perspective in structuring and optimizing Global Business Services (GBS) centers.

“One of our main motivations is to provide an end-to-end approach that addresses both process and technology needs,” said Aleksandra Stelmach-Gryszka, Partner at PwC Poland. “By taking a holistic approach, we enhance the value we bring to clients while positioning ourselves to evolve alongside their changing needs. At the same time, we recognize the ongoing challenge of staying ahead in a fast-paced market, which demands agility and continuous innovation.”
Empowering the Office of the CFO
The cooperation supports the evolving role of today’s CFO, now operating within the broader framework of the Office of the CFO. This new structure encompasses all departments and functions that contribute to shaping finance-driven business outcomes, made possible by implementing fully integrated business solutions. “Finance constitutes the core priority,” said Piotr Kocot, Partner at PwC Poland. “But as the CFO’s role expands, nearly every department becomes part of this mission by contributing to the company’s strategic vision and long-term direction. What was once a singular function is now an interconnected network of roles and responsibilities driving finance-led outcomes. Our collaboration with Esker is designed to support this broader perspective by aligning technology and process design with strategic goals.”
The role of AI in financial operations
Esker Synergy AI automates core finance functions such as invoice processing, order management and procurement to reduce manual effort, improve data accuracy and provide greater visibility into financial workflows. By leveraging AI, Finance teams are empowered to make faster, more informed decisions and shift their focus to strategic initiatives. “AI is a key component in helping Finance departments operate with greater efficiency and deeper insights,” said Patrick Bley, Head of Alliances at Esker Germany. “Through our Esker Alliance program, we collaborate closely with partners like PwC to bring these benefits to businesses navigating digital transformation.”

Maersk launches a shared service centre in Warsaw

14/10/2025
 
The new office in the heart of the Polish capital addresses the growing need of providing European customers with contemporary services and supports various parts of the business in several languages.

Situated in a newly developed office and residential compound with a strong focus on a sustainable and collaborative environment, the new Maersk office is in the heart of the city’s fast-growing Wola district, which has over the past decade become Warsaw’s vibrant financial and business centre. The location is for over 100 Maersk colleagues already working there, representing 9 nationalities with an average age of 28.

"I'm immensely proud of this significant milestone. Adding a new location in Warsaw not only strengthens our presence in Europe but also underscores our commitment to improve customer experience, centralise and standardise operations", said Caroline Wu, Head of Global Service Centre organisation at Maersk.

"It is fantastic to see how this project has taken shape, as we now have a new hub in the heart of Warsaw, helping us serve our customers across the region. This is a testament to Poland’s great potential as a talent hub, and I am so happy to see the engagement and positive vibes I have experienced in the office", said Aymeric Chandavoine, EVP and President Europe.

The official inauguration of the new site, which happened on 21st August, marks a major milestone for Maersk in Europe. As the company continues to expand and innovate in the region, the new service centre in Warsaw will play a pivotal role in supporting these ambitions, ensuring new standards for efficiency and customer service in the region.

Nextbase expands to Gdansk with New AI and Cloud Center to support UK

14/10/2025
 
Nextbase, the world’s leading manufacturer of smart dashcams, has opened a new branch office in Gdańsk, Poland. The expansion strengthens the company’s international R&D network, providing additional capacity to its Wales-based global hub for product development and engineering. 

The Gdańsk team will work in close collaboration with colleagues in the United Kingdom, focusing on software engineering, artificial intelligence, cloud infrastructure, and next-generation automotive safety and connectivity solutions. 
– Wales remains the heart of our global R&D operation, but with growing demand for intelligent automotive-based imaging technology, we are excited to expand with a supporting hub in Gdańsk – said Ceri Hill, Director of Engineering at Nextbase. – Poland offers outstanding technical expertise that will allow us to accelerate innovation while maintaining Wales as the core of our product development. 

The Polish operation will be led by Maja Tomczak as site leader and project engineering manager. – I feel honored that the new center is being established in Gdańsk, where we will find great talent and deliver solutions that harness the technological potential of the Polish market while bringing value to Nextbase customers around the globe – she commented. 
Nextbase entered Poland in 2021, quickly establishing a strong market presence with its award-winning dashcams. The new center is part of Nextbase Labs, the company’s global innovation unit, and will initially employ 20 engineers with plans for further expansion and collaboration with local universities and startups. 

With headquarters in London and offices in Wales, the United States, Germany, Japan, and China, the Nextbase team includes nearly 200 people worldwide. The new Gdańsk center further strengthens this global footprint and responds to rapidly rising demand for advanced automotive technologies. 

Danish LEMAN opens SSC in Gdansk, handling F&A, IT, HR, and Ops support

14/10/2025
 
LEMAN, one of the oldest logistics operators in Europe, has opened a Shared Services Center in Gdańsk. The new office not only supports the group’s operations worldwide, but is also steadily expanding its team – offering regional specialists the opportunity to grow in an international environment.

With over 125 years of tradition, LEMAN is a global logistics company that has been operating in Poland since January 2025 via its newly launched Service Hub in Gdańsk. This marks a significant milestone for the enterprise, which was founded in 1900 in Copenhagen and today employs around 800 people across 12 countries on three continents. The company offers comprehensive services in ocean, air, and road freight, warehousing, and customs clearance.

Strategic Processes and New Roles
The new office in the Tricity plays a strategic role in LEMAN’s global value chain. The Gdańsk team is responsible for key support processes that enable the group’s operations around the world – from finance and IT to HR, operational support, data analysis, and process optimization. This allows the company’s operational branches to focus on client relationships and market development.

Currently, the Gdańsk office employs around 68 people, and the company plans further team expansion. LEMAN is looking for specialists in finance, accounting, IT support, data analytics, and HR administration. The company also plans to collaborate with local universities.

– The team in the Tricity supports key business processes for the entire Group, allowing operational units to fully focus on the customer. Poland, with its central location and excellent talent pool, was a natural choice for us. We are excited to build a strong team here and grow alongside the region – said Tomasz Szewciów, Managing Director of LEMAN Service Hub Poland.

Partnership at Every Stage
LEMAN’s entry into the region was supported by Invest in Pomerania – a regional initiative coordinated by the Pomerania Development Agency. A dedicated team of experts assisted the company at each critical stage of the project, providing key market insights, facilitating connections, and laying the groundwork for long-term investment growth. As a result, Gdańsk emerged as a natural strategic location for LEMAN’s operations.

People Make the Region Strong
The decision to locate in the Tricity was driven by access to highly qualified talent, excellent transport connectivity, and a dynamic business environment that has long attracted international shared services centers.
– LEMAN’s presence in Pomerania demonstrates that our region is not only a logistics gateway to Europe, but also a place where global companies are locating increasingly strategic functions – said Marcin Grzegory, Deputy Director of Invest in Pomerania. – A stable business environment and effective cooperation between local authorities and regional partners are reinforcing the Tricity’s position on the global shared services map – translating into high-quality jobs and continuous skills development across the region.



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