6 March 2025 (Day 2): Agenda

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“Summit Day: 6 March”​

6 March 2025 (8:00am - 15:30)
Join us for top Key Note Panelists, Case-Study presentations and “lessons learned” from top BSC Directors from across CEE, and benefit from a day of practical, actionable next-steps.
On this 2nd Day, we split up into our main, Plenary stage and a "BreakOut Sessions" stage.

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8:00 - 9:00

Coffees and Registration

9:00 - 9:05

Opening & Welcoming comments.

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THOM BARNHARDT,
​CEE BUSINESS MEDIA and
European Business Services Assoc

​BSC CHARITY BEACH VOLLEYBALL TOURNAMENTS - SUMMER 2025
(Warsaw, Krakow, Budapest, Vilnius, Bucharest)

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9:05 - 9:30

Keynote Opening Panel: "GBS and Shared Services Trends in 2024" Speaker: tba

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9:30 - 10:10

GBS Solutions: How the GBS sector presents solutions to a global slowdown.

Lead Panelist: tba
Panelist: tba
Moderator: tba

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10:10 - 10:30

AI Case-Studies: Deeper insight into AI/RPA Nominations:
(10 min each):
#1 APTIV
#2 Process Solutions

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10:30 - 11:00

Conversations & Coffees

Plenary Stage:

11:00 - 11:30

Introducing New Entrants in CEE:
A panel of 2 new GBS investors in CEE tell us about their plans, ambitions, and expectations for the next few years.

Panelists:
tba

11:30 - 11:40

AI Case-Studies: Deeper insight into AI/RPA Nomination:

#3 tba

11:40- 12:00

Talent Development in your GBS:

Speaker:
tba

12:00 - 12:30

Is Technology Enough for P2P Success? 
A modest look at the rise of AI & Machine learning.

Speaker:
tba

Stage 2:

11:00 - 11:20

Break-Out Session (20 min each):
tba

11:20 - 11:40

Break-Out Session (20 min each):

How to fill IT vacancies effectively in GBS/Business Service Centres.

11:40 - 12:00

Break-Out Session (20 min each):

Location in Focus: tba

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12:30 - 13:30

VIP Luncheon and Conversations

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Plenary Stage:

13:30 - 14:10

"The Site Leader is Dead! Long live the Functional Leader!"
GBS Panelists:

• tba
  
• tba
  
• tba
  

Stage 2:

13:30 - 14:00- Stage 2

Break-Out Session
tba

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14:10 - 14:45

Keynote (Closing):
The essential global role of CEE's GBS operations.

• tba
  
• tba
  

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14:45 - 15:55

1-on-1 InPerson Meetings; and OnLine Meetings. Arranged via our world-class Event App Brella.

18:30 - 23:30

CEE BSC Awards Gala and VIP Dinner!
Corporate Tables-of-10.

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MEDIA PARTNERS

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​CEE BUSINESS SERVICES AWARDS 2025

Location: Warsaw, Poland
Date: 5-6 March, 2025
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Attendees: InPerson (limited to 300) + online Brella.
Dress Code: Black Tie (formal attire)