Primient a leading producer of food and industrial ingredients made from plant-based, renewable sources is pleased to announce the opening of its new Łódź-based Global Shared Service Center in the state-of-the-art Hi Piotrkowska Towers.The 620+ square meter office located in the heart of the community will be home to around 100 Primient employees. The office proudly blends the company’s 100+ year heritage with the form and function of modern, collaborative working, including offices, conferencing and collaboration spaces which feature the full spectrum connectivity today’s hybrid working demands.

Like Primient’s newly opened US-headquarters, the design evokes both an agricultural / industrial foundation with the spirit of a bright, plant-based future. Natural textiles, finishes, and photography help infuse the space with light, texture, and elegance.

"We designed and built our new space for all – ensuring we created an office that was accessible, supportive, and welcoming for not only our teams, but also our customers, vendors, and community." - Magdalena Kowalska, Head of Finance Operations

The new office is positioned to support Primient’s ongoing investment and growth strategy.

The team in Łódź plays a critical role for Primient’s strategy according to CEO, Jim Stutelberg.
“Łódź is an important piece of our global footprint. The investment we are making is a clear testament to our commitment.” - Jim Stutelberg, CEO

Primient’s Łódź Office Space At-A-Glance:
Location: Hi Piotrkowska Towers, Łódź, Poland
Footprint: 620+ square meters
Features: Open and collaboration forward space, supporting hybrid working. Full suite of offices and conference rooms. Adjustable workstations and chairs supporting accessibility and diversity in working styles and preferences. Café, wellness, and supportive spaces for networking and connection.

Suvoda's global workforce is on track for double-digit growth

PHILADELPHIA, Sept. 14, 2023 /PRNewswire/ -- Suvoda LLC, a global clinical trial technology company that specializes in complex studies in therapeutic areas like oncology, central nervous system (CNS), and rare disease, has expanded its presence in Romania with the opening of its newest office in Iași.
This strategic move further enhances Suvoda's ability to meet increasing global demand following the company's successful launch of its clinical trial technology platform and powerful new eCOA solution earlier this year. Suvoda's Iași office, which officially opened in July, will house teams specializing in product development, software engineering, and professional services, with plans to expand into other areas as the company grows.
"Our new Iași office is important because it is home to an enviable talent pool that will enable us to continue providing our customers the high-quality solutions and support that Suvoda is recognized for across the globe," said Marius Manole, co-founder and vice president of technical solutions, general manager of Suvoda Romania.

The era of artificial intelligence is just beginning, and fully harnessing the benefits of this technology requires time and managing numerous challenges. Activities such as customer support, software testing/development, marketing, and financial-accounting services could represent over 70% of artificial intelligence use cases in the near future.

For this reason, the Business Service Leaders Association (ABSL) Romania organized the 11th edition of the national conference focusing on artificial intelligence and its impact on the business services industry and life in general. At the conference’s opening, ABSL released the annual report of the business services industry, providing an overview of the sector and its trends.

According to the ABSL 2023 report, only 26% of companies in the industry currently use artificial intelligence and machine learning in their services, a percentage that is also reflected globally across different industries, while 74% of outsourcing companies in Romania use basic automation in customer service activities.

It is estimated that artificial intelligence will work best for employees with higher education, potentially automating up to 60% of their current processes. This is expected to substantially increase labor productivity, with estimates suggesting that half of the current work processes could be automated between 2030 and 2045.
“A hundred years ago, in the science fiction novels of Karel Capek (the inventor of the word ‘robot’), it was anticipated that robots would predominantly replace employees with intensive physical activity. Now, we see that in reality, they more often assist those with higher education and intellectual activity. It is somewhat counterintuitive but not necessarily bad news, as there is enormous potential for productivity growth. If we manage to integrate artificial intelligence into the development of products with the highest share in our industry (financial services, IT, and HR offered by over 65% of responding companies according to the latest ABSL study), we can keep Romania in a competitive position in the region, despite the salary increases induced by inflation,” says Cătălin Iorgulescu, Vice-President of ABSL.

By investing EUR 50.1 million, Genesys, a global cloud leader in AI-powered experience orchestration, has opened a new research and development center in Budapest that represents the commitment of the company to the Hungarian market. The project will create 250 new jobs.

Genesys established its footprint in Hungary following the 2021 acquisition of the Bold360 product from LogMeIn. Since then, headcount of the Hungarian subsidiary has more than tripled to nearly 200 employees with additional growth expected in the future. This rapid expansion has led Genesys to move its R&D center to a larger facility of nearly 3,000 square meters in Budapest.

Genesys Hungary is comprised of highly skilled talent qualified in a wide array of IT fields from data engineering to UX design. The work of the Hungarian team is key to enabling how Genesys is revolutionizing the way organizations engage with customers and employees through Genesys Cloud CX, an AI-powered experience orchestration platform.

Aldi’s new IT service center is now up and running in Debrecen to hire fifty IT specialists. This is the third site of the German store chain that performs such duties in Hungary.
The German family business with over 100 years of tradition opened its first store in our country one and a half decades ago, and by now it serves Hungarians’ shopping habits in a network of 160+ units.
The first Hungarian store that provided IT services for the European stores of the company was set up in the Biatorbágy logistics center. Then in 2018 another similar IT center opened, while the service was organised under an independent company, Aldi International IT Services Kft.
Due to increasing workload, further expansion was needed; therefore, the German behemoth now opened its latest IT office, this time around in Agora Office Center, Debrecen. Up to 50 people will be hired, whereas the company plans to add even more workers to the payroll nationwide.

Today, the company provides seamless operation of the IT systems of more than 4,000 European Aldi stores and 55 logistics centres and office buldings, and monitors some of the company’s IT systems – all that from Hungary.