Bulgaria's Telelink Business Services Group, or TBS Group, [BUL:TBS] signed an agreement to acquire 100% of the shares of Croatian IT, communication and software solutions provider Sedam IT for 9 million euro ($9.7 million).The final purchase price will be paid in stages, based on the agreed company value and depending on its financial debt, cash and net working capital at the date of transfer of company shares, as well as its financial results for 2024 and 2025, TBS Group said in a bourse filing on Tuesday.
Zagreb-based Sedam IT, founded in 2003, is a leading Croatian provider of ICT solutions and services, according to its LinkedIn profile. The company has completed over 400 projects in the telecommunications, finance, retail and public enterprises sectors. The BMW Group and NTT DATA Romania have signed an agreement to establish a Joint Venture (JV) in Romania. The BMW Group is thus continuing to expand its global network for its corporate IT and is securing talent and experience in the software sector. The execution of the JV contract is subject to review and approval by the relevant authorities.
The JV benefits from NTT DATA’s many years of experience in agile software development and its excellent network in the local Romanian IT community. The new location in Romania is intended to support the BMW Group IT in Europe and drive forward IT-projects and innovations for production, development, human resources, sales and BMW Financial Services. “With NTT DATA, we are relying on another strong partner that has an excellent network in a lively technology region and enables us to build up additional software competencies quickly and in a targeted manner. In collaboration with companies like NTT DATA we can establish strong IT hubs and thereby give an answer to the shortage of IT experts,” says Alexander Buresch, CIO and Senior Vice President of BMW Group IT. “We are proud to announce our plans to open a new software development center for software solutions in Cluj-Napoca together with BMW Group. This collaboration aims to assist the carmaker in leading the digital transformation," says Maria Metz, CEO at NTT DATA Romania. The JV is to be set up in Cluj-Napoca in Romania. The university town offers a strong ecosystem for innovation with solid entrepreneurship, startups and a high number of talents in the tech scene. This creates high potential for long-term growth of the JV. The JV is expected to employ around 250 software developers at the end of 2024 and plans to grow to a four-digit number of employees by 2027. German multinational Bosch said it will establish a new legal entity, a new company named Bosch Global Business Services, in Timisoara, western Romania, where it will transfer approximately 1,400 employees from Bosch Service Solutions SRL.
"Bosch is expanding by establishing a new legal entity in Timisoara, Bosch Global Business Services SRL, a decision that will impact approximately 1,400 employees. The Global Business Services division will be transferred from Bosch Service Solutions SRL, a company present in Timisoara since 2007, to a new legal entity. This organizational change will not impact the working conditions of the transferred employees," the company stated in a press release. Bosch Global Business Services is among the largest Shared Services centers in Eastern Europe. The division in Timisoara offers a range of administrative services, enhancing the efficiency of Bosch's internal operations. The controlling department in Timisoara manages a range of services, from financial data extraction, budget estimation and planning, to reporting to Bosch management. Additionally, the division provides financial, HR, and accounting services for the Bosch Group. Logistics and procurement are also handled from Timisoara, optimizing Bosch's supply chain operations. The entity also manages travel orders and reimbursement request processes. With over 10,000 employees worldwide, Bosch Service Solutions is an international provider of technology-based services. "We continue to heavily invest in expanding our service portfolio to cover all shared services areas and manage the complexity of tasks for established teams," said Martin Gladigow, General Manager of Bosch Global Business Services in Timisoara. Since 2007, Bosch Service Solutions in Timisoara has been providing services to the Bosch Group and the Romanian market. In 2010, the collaboration with Global Business Services began. At the end of last year, there were approximately 2,000 employees in the two entities in Timisoara. The Bosch Group has been present in Romania for 29 years and has approximately 9,830 employees in six entities. In 2022, Bosch generated consolidated sales of EUR 512 million on the Romanian market. The total net sales value, including sales to unconsolidated companies and internal deliveries to affiliates, reached EUR 2.1 billion. The Bosch Group comprises Robert Bosch GmbH and its approximately 470 subsidiaries and regional companies in over 60 countries. At 136 locations worldwide, Bosch has approximately 85,500 associates engaged in research and development, nearly 44,000 of whom are software engineers. Norwegian business services provider Norian has announced plans to expand its Lithuanian base. The company is looking to add at least 100 full-time specialists to its team in Vilnius over the next three years.
Oslo-headquartered Norian is one of the leading providers of Accounting, Payroll, and Intelligent Automation solutions in Northern Europe. Currently serving over 1,500 corporate clients across the continent, Norian helps companies in a wide range of industries to simplify their business and administrative processes. The company employs 600 specialists in 6 countries. In 2005, Norian established a financial transactions center in Lithuania. Over time, both the center’s headcount and list of functions expanded considerably. Today, Norian has a 350-strong team in Vilnius, making the Lithuanian office the company’s largest. Most of Norian’s team in Vilnius provide these services in Scandinavian languages, directly in contact with both end-customers and financial authorities in Scandinavia. The specialists can develop the necessary linguistic skills in the company’s in-house language school. Moreover, Norian has a strong RPA and ERP team in Vilnius, which ensures continuous improvement of processes and highly automated solutions for clients. Currently, Norian is looking for Accounting, Payroll and IT specialists to join its growing Lithuanian team. In total, the company expects to hire at least 100 employees over the next three years. NTT DATA, the German arm of renowned global IT innovator NTT Group, is joining forces with Lithuanian end-to-end IT consulting provider Reiz Tech supporting global market leaders to co-found LITIT. The joint venture will be looking to bring up to 100 specialists on board in its first year of operations, with plans for a strong expansion in the next few years.
The new company will be focused on providing IT consultancy and IT-based solutions, including custom software development, strategic IT consulting, and support for applications and data platforms. The DACH region will be its geographic focus and industries such as automotive, financial services, and logistics will be a strategic target. Kristina Kikalienė, CEO of LITIT, cites the strong track record of collaboration between the two companies as the driving force behind establishing the joint venture. 277 top execs from 103 Business Services Centers across CEE attended the 12th annual CEE Business Services Summit & Awards. 119 top companies were Short-Listed as finalists in 33 Awards categories. In a tight competition among world-class firms, votes from our 25-member VIP Jury were combined with our Popular Vote from all attendees via the Brella platform. The combined voting distinguished the following winners:
This 12th annual event was organized by European Business Services Association and CEE Business Media, and MC'ed by Thom Barnhardt. The Awards were preceded by the 2-day Summit, with 44 Panelists and Speakers on topics top-of-mind for BSC execs, including 17 Showcase Presentations of top BSCs from across CEE. Partners of the event included: Transparent, Steelcase, AICPA-CIMA, Adaptive, Cencora, High Radius, Proservartner, HIPA Hungary, City of Pecs (Hungary), PWC, and Itelence. Attendees: Top execs from the region's leading Business Services Centres attended, including from Poland, Lithuania, Latvia, Romania, Hungary, Czech Republic, Slovakia, Bulgaria, and Ukraine. Additional guests joined from UK, USA, France, Germany, Austria, Holland, Belgium, Denmark, Portugal, Spain, Switzerland, Sweden, and Finland. Companies attending included: ABB, ABSL Latvia,ABSL Romania,Adaptive SAG,AFR,AICPA-CIMA,Alcon,All Funds,Allianz Services,Amadeus,AmCham Slovakia,Antal,Aptiv,Arxada, ASPIRE,Avon,AXA XL,Booking Holdings,Capita,CEE Business Media,Cencora,Citco Fund Services Lithuania,Cognizant Technology Solutions,Colliers,Cushman & Wakefield Polska, CzechInvest,Danish Crown,Danone,Danske Bank Lithuania,Dexcom,DNB Bank,Eaton,EDP, Elanco Solution Center,Euroclear,European Business Services Association,Fab Lab Iasi,Gates Business Services Europe,Gates Business Services Europe,Giglife,H4H,Harmodesk,Heineken, High Radius,HIPA Hungary,Holcim,HRS Group,Huntsman (Poland),IBA Group,IG Group,INVEST IN POMERANIA,Invest Lithuania,ISS World Services Poland,Itelence,Johnson Matthey Global Solutions,JTI GBS Poland,Kimberly Clark EMEA GBS Services,Linklaters,LTTS,Malecki Executive Search,Markant Services International, Marsh,Mercer,Metsä Wood,Metso Global Business Services,Mettler Toledo,Moderna Enterprise Solution Hub,Moody's Lithuania,MSA Safety,MSC Shared Service Center Riga,NIO,Nordea,OMV AG,Orlen,Page Executive,Pandora,Pecs, City of,Porsche Holding,Proservartner,PS-BPO,PWC,Randstad Sourceright Kft,RandstadSourceright,Riga Investment and Tourism Agency,Roche Services & Solutions Riga,Rzeszow, City of,SARIO Slovak Investment and Trade Development Agency,Savencia,SD Worx Poland,SEB Global Services,Sii,Societe Generale Global Solution Centre,Sony Music,Standard Chartered,Steelcase,Strategic Staffing Solutions, Telia Global Services Lithuania,Tesco Business Services,ThyssenKrupp,Transparent,Trivium Packaging,Verita HR Polska,Vodafone Intelligent Solutions (_VOIS),Weleda,Worldline. Save the Date: 5-6 March 2025 for the 13h annual CEE Business Services Summit & Awards. Www.EuropeanBusinessServices.com Northvolt, a manufacturer of environmentally sustainable battery cells and systems, has decided to establish a Business Scaling Center in Gdansk along with a Research and Development Center for IT services.
Northvolt is growing rapidly and currently employs 5.500 people. For the foreseeable future, much of the expansion and employment growth will take place in Europe, where battery cells are already being produced at the first Gigafactory in Sweden, and the construction of another production facility of similar scale in Germany is planned. The company is also preparing to make an investment in Canada. – It is with great satisfaction that I announce another milestone in the development of Northvolt’s operations in Poland. Previous experience of the company’s operation in Gdansk has proven that it is a good place to invest, primarily due to the possibility of employing talented and committed employees who live in the region – says Robert Chryc-Gawrychowski, president of the Polish company Northvolt. The Business Scaling Center (Northvolt Global Scaling Services) is the company’s response to the rapid pace of growth and the need to seek sustainable solutions to ensure the company’s growth and efficiency. – Northvolt’s rapid growth in our region testifies to the creation of good conditions for the development of global business from various industries. I appreciate that thanks to the expansion of Northvolt’s current operations with a modern R&D center and SSC, Pomerania will become an even more important location on the global map of our investor – noted Mieczyslaw Struk, Marshal of Pomorskie Voivodeship. Employees of the new company will support Northvolt in areas such as finance and accounting, purchasing, supply chain management, IT services and HR. This will ensure efficient operation and sustainable growth of the company. – Our ambitions for Northvolt Global Scaling Services go far beyond the standards of a Shared Service Center. We will play a key role in realizing Northvolt’s growth aspirations. We will become a center for value creation through efficient service delivery and state-of-the-art process management – adds Alexander Streif, vice president of supply chain excellence and business scaling at Northvolt. Recruitment for the Business Scaling Center has already begun, and the company plans to hire about 90 people by the end of 2024. Since its inception, Northvolt in Gdansk has received significant support from Invest in Pomerania. Starting with providing assistance in the process of site selection and the start of construction, specialists from the initiative coordinated by the Pomerania Development Agency took care of the Swedish industry’s key investment. In the past year, an employer branding campaign was carried out, the effects of which could be seen in the urban space. Representatives of Invest in Pomerania are advising Northvolt on the choice of the target location of the Business Scaling Center, emphasizing the strategic importance of the mobility sector for the future of the region’s economy. ISS, a leading workplace experience and facility management company with 350,000+ employees worldwide, has recently opened a new office for ISS Finance Service Centre (FSC) professionals located in the Wave building in Gdańsk. The recently opened office embodies core ISS values, drawing inspiration from its Danish heritage and the maritime ambiance of Poland's coastline. The interior design combines Scandinavian influences, sustainability principles, and fosters an inclusive work culture centred around the values of a "Company of Belonging", ensuring an enriching employee experience. Paweł Rowicki, Head of Shared Services Transformation, ISS says: “Blending its sustainable business philosophy with the Gdańsk corporate landscape, ISS emphasizes the Danish work culture that extends beyond the familiar concept of "hygge”. The company aims to prioritize safe working conditions, advocates gender, racial, and religious diversity, and actively works towards reducing environmental impact through innovative solutions benefiting the natural ecosystem. Our ambition has been to create safe and inclusive high-end workspaces that enhance employee well-being and productivity, simultaneously maintaining strong business growth." The ISS Finance Service Centre (FSC) Gdansk is key to increasing the efficiency of financial processes at ISS by standardising ways of working, while benefiting from the large and skilful talent pool of Gdansk, an established finance hotspot. Supporting the ISS operation requires the concentrated effort of a dedicated unit, which is why ISS is centralizing its finance operations in Gdansk. The Gdansk centre will initially employ approximately 50 finance specialists, with potential for further growth. This is the Danish giant’s third location in Poland, following its second global headquarters and Polish operations office both located in Warsaw. ISS core business is integrated facilities services, operating in 30+ countries on all continents. Its range of services includes cleaning, technical, food and strategic workplace management. Its more than 40,000 clients include office buildings, shopping centres, factories, airports, hotels, hospitals, and schools. An inclusive workplace designed for accessibility and barrier-free mobility ISS’ second headquarters, located in its Warsaw Hub, boasts the world's highest rating and a world-first Platinum certification for its accessibility and comfort solutions according to accessibility watchdog Mobility Mojo. The adoption of such solutions is directly linked to ISS' employee promise of being a company of belonging, with corresponding solutions to be introduced to the Gdansk office. ISS prioritizes an inclusive office environment, emphasizing a sense of belonging for all. The commitment goes beyond mere adaptation, focusing on natural measures that enhance accessibility by highlighting individuals' abilities. Additionally, the Skanska-developed Wave building, holding the 'Building without Barriers' certificate, ensures full accessibility for individuals with disabilities, senior citizens, and families with children, making ISS' new location inclusive in common areas and office spaces alike. Empowering employee well-being and safety through sustainable solutions The new ISS FSC office planning, fit out and execution in Gdańsk was fully carried out by the ISS Poland team. The project was carried out in the “Design&Build” model – from concept to execution of fit out and supervision of the entire process. Norbert Ślusarczyk, Director of Engineering and Capital Projects, ISS Poland, says: "When conceptualizing the design for the ISS office in Gdańsk, we considered pivotal factors that every employer currently struggles with: The shift in generations, the battle for talent, ESG, and the adoption of hybrid work models. Our aim was to provide placemaking solutions that contribute to better business performance and make life easier, more productive, and simply more enjoyable”. Jan Pawlik, Workplace Management Director, ISS Poland adds: “The office was designed based on the employee experience path and services designed for them. Consequently, we have contemporary interiors infused with a coastal ambiance, drawing inspiration from both Scandinavian heritage and Kashubian elements relevant to the office's locale. The colour palette evokes the sunlit sandy beaches of the Baltic Sea”. ISS remains committed to creating a dynamic and sustainable work environment, setting a benchmark for inclusive office design that promotes employee well-being, environmental stewardship, and social responsibility. *** The key features of the office include: The climate of the Pomeranian region. The office design draws inspiration from the local landscape, incorporating the Pomeranian look and feel including wavy walls, lamps and a colour scheme reflecting the sea, moraine hills, sand, and sea waves. Infused with subtle connections between Kashubians and Scandinavia, these influences are artfully woven into the office's graphics, furniture, and murals. Additionally, the naming convention for the conference rooms is bilingual, presented in both English and Kashubian – the Kashubian translations were provided by an ISS employee of Kashubian origin. Environmentally conscious fit out. Demonstrating a dedication to sustainability, ISS has made zero waste a top priority by reusing materials like sheets from retired port containers, apple boxes, and wire elements resembling fishing nets. The office incorporates new materials with a minimum of 30% recycled content, with meticulous attention paid to reducing carbon footprint linked to transportation. Biophilia. The design adheres to biophilic principles, emphasizing nature-inspired well-being, and accommodates both neurodiverse and disabled individuals. The visual concept was created in cooperation with a young local artist. The future plans envisage further cooperation with a wider group of local artists who will be presented with an opportunity to exhibit their work in the Gdańsk office. Solutions enhancing employee well-being and inclusivity. "To improve the well-being of employees, innovative solutions were implemented, including the use of special acoustic wall products to address the critical issue of acoustics, particularly for neurodiverse individuals. Moreover, custom-made ceiling partitions disguised as sea waves in conference rooms (with movable walls) mirror the local scenery, following the beauty of the coastal scenery while providing superb acoustic conditions. Mural artworks. The office showcases murals painted with photo-catalytic paint for improved air quality. These artworks depict the regional landscape and address the consequences of not meeting ESG goals and the Paris Agreement. The central mural, depicting Neptune submerged in the sea, serves as a perfect embodiment of the values of sustainable business and social responsibility cherished by ISS employees. It signifies our commitment to combating climate change while shedding light on potential risks. The execution of the piece was undertaken by ISS Poland. It was a noble endeavour; the entire remuneration for the completed work was donated to a local charitable organization. *** About ISS ISS is a leading workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. ISS brings all of this to life through a unique combination of data, insight and service excellence at offices, factories, airports, hospitals and other locations across the globe. ISS has more than 350,000 employees around the globe, who we call “placemakers”. In 2022, ISS Group’s global revenue amounted to DKK 76.5billion. For more information on the ISS Group, visit www.issworld.com The following top companies have been Short-Listed and move forward to the final vote for the 12th annual CEE Business Services Awards, set for 6-7 March, 2024, at Warsaw's Hotel Intercontinental.
Draft Agenda is here (to be finalized 31 January). Jury Members are here. Ticket Reservations can be made here. Top AI or Process-Automation Implementation of the Year – CEE: Corning Incorporated/Corning Hungary Kft. IBA Group Langly Porsche Group SRL Process Solutions SEB Global Services Vention Vodafone Intelligent Solutions (_VOIS) Stefanini Top AI or Process-Automation Implementation of the Year – Poland: Aptiv AXA XL Gates Business Services Europe Harmodesk IG Group Poland Process Solutions (Hungary) SIX Global Services thyssenkrupp Group Services Gdańsk Top CSR Initiative – CEE Allianz Services Romania Cencora/ World Courier Lithuania Cognizant Technology Solutions Moody's Corporation Societe Generale Global Solution Centre Telia Global Services Lithuania Trivium Packaging BSC Europe Vodafone Intelligent Solutions (_VOIS) Top CSR Initiative – Poland APTIV Capita(Polska) CBRE Business Services ELEKS EY Global Delivery Services Marsh European Business Support Centre Business Centre Director – BSC – CEE Booking Holdings Romania Cencora / World Courier Lithuania Dexcom Lithuania Holcim EBS (European Business Servics) PwC Randstad Sourceright Tietoevry Latvia Business Centre Director – BSC – Poland Capita (Polska) Euroclear Bank Gates Business Services Europe IG Group Poland Kimberly-Clark EMEA GBS Krakow Marsh EBSC PPG Global Business Services Poland SD Worx Poland Top Diversity & Inclusion Initiative - CEE: Citco Group of Companies (Citco) Cognizant (GB) Limited Filiāle Latvijā Danske Bank Lithuania Dexcom Lithuania EPAM Systems Lithuania Intellias Metso Global Business Services Vodafone Intelligent Solutions (_VOIS) Top Diversity & Inclusion Initiative – Poland: AXA XL Euroclear Bank SA/NV HEINEKEN Global Shared Services IG Group Poland Luxoft Poland Mercer Services Poland ROCKWOOL GBS Most “Dynamically Developing” City – CEE Bratislava Riga Vilnius Most “Dynamically Developing” City – Poland Poznań Katowice Łódź Pomerania (Gdansk/Gdynia) Wrocław Emerging City of the Year - CEE Bratislava Klaipėda Rzeszów Top Employer Branding Initiative – CEE: Cognizant Technology Solutions MSC Shared Service Center Riga NESS Romania SEB Global Services Tietoevry Latvia Telia Global Services Lithuania Top Employer Branding Initiative – Poland: AXA XL City of Poznań HEINEKEN Global Shared Services OEX Voice Contact Center Top BSC HR Director – CEE Booking Holdings Romania Citco Fund Service Lithuania Cognizant (GB) Limited Filiāle Latvijā Dexcom Lithuania Digitech Lithuania Holcim EBS (European Business Services) SD Worx Poland thyssenkrupp Group Services Top Tech/IT Services provider CEE Danske Bank ELEKS Stefanini Vention Most-promising New-entrant BSC FNMZ International Business Services Kft. (Hungary) ISS Finance Service Centre Johnson Matthey Global Business Services (Lithuania) Mouser electronics (Lithuania) NIO Business Services (Hungary) Roche Services & Solutions EMEA (Latvia) Best University-Business Cooperation of the Year – Poland: Alcon Euroclear Bank SA/NV Orange Poland plc Sii Poland Best University-Business Cooperation of the Year – CEE: Citco Group of Companies (Citco) Citi (Hungary) Langly Moody`s Corporation MSC Shared Service Center Riga Western Union Processing Lithuania Most Vibrant Employer – Czech Republic IBA Group Savencia Services Europe Most Vibrant Employer – Hungary Randstad Sourceright Tesco Business Solutions Trenkwalder Trivium Packaging BSC Europe Most Vibrant Employer – Latvia DNB Bank ASA Latvijas filiale MSC Shared Service Center Riga SEB Global Services in Riga Tietoevry Latvia Most Vibrant Employer – Lithuania Cencora / World Courier Lithuania Convera Lithuania Dexcom Lithuania SEB Global Services in Vilnius Telia Global Services Lithuania Western Union Processing Lithuania Yara European Business Services (EBS) Most Vibrant Employer – Romania Booking Holdings Romania Dyninno Romania Societe Generale Global Solution Centre Most Vibrant Employer – Slovakia Holcim EBS (European Business Services) ING Hubs Slovakia Most Vibrant Employer – Warsaw DANONE Elanco JTI Linklaters Moderna MSA Safety Natwest Sii Poland Standard Chartered Worldline Financial Services (Europe) Most Vibrant Employer – Kraków Aptiv HEINEKEN Global Shared Services Herbalife Nutrition GBS Krakow Kimberly Clark LTTS Stefanini Most Vibrant Employer – Gdańsk/Gdynia ARLA GLOBAL SHARED SERVICES ISS Finance Service Centre LSEG (London Stock Exchange Group) Most Vibrant Employer – Poznań Miele ROCKWOOL GBS Most Vibrant Employer – Wrocław AXA XL EY Global Delivery Services PPG Global Business Services Poland Most Vibrant Employer – Katowice Genpact Poland SD WORX Poland PWC Guidehouse, a leading global provider of consulting and managed services to public sector and commercial clients, is expanding its Vilnius team, with plans to hire an additional 300 employees in the next three years. The expansion will primarily focus on attracting anti-money laundering (AML) professionals, with an increasing focus on managed services consulting for financial institutions, crypto and fintech spaces.
Guidehouse, which collaborates with major corporate companies in the Fortune 500 and public enterprises, opened its Vilnius office in 2021, offering advanced solutions in financial crime consulting that drive measurable business impact. According to Guidehouse’s Managed Services Partner, Eli Morillo, the Vilnius team continues to impress with its attention to detail, proactive attitude, and commitment to consistently overdeliver. These qualities made an immediate impact in helping the company grow, resulting in a strategic decision to double the team to 600 employees within three years. About Guidehouse Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 17,000 professionals in over 55 locations globally. Guidehouse is led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. |
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NEWS CATEGORIESEVENTS11th annual CEE Business Services Awards
Build it or Buy It?: Outsourcing in Poland and Central Eastern Europe BSC Directors VIP WineTastings, June-September 2023 BSC Charity Beach Volleyball Tournaments - June and August 2023 |