Norwegian airline sets up SSC in Rīga, reversing its outsourcing arrangements

(September 2020).

The office of Norwegian Air Resources Latvia will operate the airline worldwide, abandoning several outsourcing activities.

Norwegian has already announced the first job vacancies in the new office. Recruitment will continue this year as well as next year. The total number of employees needed will depend on the situation in the sector.
Economics Minister Janis Vitenbergs (KPV LV) said that “business service centers are one of our investment priorities, because the sector has great growth potential (..) Latvia is able to offer well-educated employees with good language knowledge, so companies also choose to open their business services centers in Latvia and are very happy with the results.
This choice of Norwegian gives us an additional incentive to continue our work on improving the business environment and creating new jobs in Latvia,” the Minister said.
Norwegian Air Resources Latvia has started to address potential staff who will continue to provide customer service support functions. Norwegian aims to gradually increase the number of workers in line with market demand.
Norwegian was founded in 1993 but began operating as a low-cost carrier with bigger Boeing 737 aircraft in 2002. Norwegian expanded across the globe as the airline launched short-haul services across Europe and then entered the long-haul sector serving the US, Asia and South America.