EUROPEAN BUSINESS SERVICES ASSOCIATION
  • Home
  • News
  • Events
    • 2025
      • CEE Business Services Summit & Awards 2025
      • Build it or Buy It?: Outsourcing in CEE and Poland
        • Paris 2024 - Nearshoring to Poland
        • United States 24 Sept - Build it or Buy It? Techinar
        • Switzerland 27 Nov - Build it or Buy It?
      • BSC Beach Volleyball Tournaments 2025
        • Photos: Vilnius GBS Charity Beach Volleyball 2025
        • Photos: Budapest Volleyball 2025
        • Registration Details
        • Register Your Team
        • Register For After-Party
        • Credit Card Payment
        • Questions & Answers
        • Venues
        • Logistics for Players
        • Charities
  • CEE BSC Summit & Awards
    • 2025
      • Summary & FAQs
      • Photos: Awards Gala 2025
      • Photos: Summit Days 5-6 March
      • Submit Nominations
        • Transformation Project 2025
        • New Entrant CEE
        • University Cooperation
        • AI and Process Automation
        • Diversity
        • Employer Branding
        • Top Customer Experience Provider - BPO
        • IT Outsourcing Services
        • CSR CEE Poland
        • Director GBS-CEE
        • Director GBS-Poland
        • HR Director-CEE
        • Vibrant Employers: 7 Countries and 7 Polish Cities.
        • Dynamic City CEE
        • Dynamic City Poland
        • Emerging City CEE
      • 5 March: AI & Showcases
      • 6 March: Agenda
      • Jury 2025
      • Attendance 2025
        • Cee BSC Tickets
        • Cee BSC TABLES and SHOWCASES
      • Sponsorship & Branding
      • Venue 2025
      • FAQs 2025
  • Directory
    • Update Directory Listing
    • Boost my Brand - Directory
      • Directory - Credit card payment
    • GBS Profile-Presentation
    • Buy Directory
      • Buy Directory via CreditCard
    • Advertise in Directory
  • About
    • Who We Are
    • Solutions
      • Boost your Brand - BSCs only
      • Meet the Directors-Videos
        • Thanks for Directory Submission 2025
    • Pre-Decision Advisory
    • Contacts & Advisory Network

NEWS


Gdansk/Gdynia/Pomerania targets Services side of its maritime investors.

11/8/2019
 
Invest in Pomerania spoke to the directors of several Pomerania-based shared service centers: MacGregor, Ocean Network Express, Unifeeder, Maersk Drilling and DNV GL. Each of them provided great examples of modernization and digitization in the maritime industry in Pomerania that will shape the future of the local BSS sector.

The maritime industry is one of the most dynamically developing sectors of the Pomeranian economy. Over the years, the Tricity shipyards have specialized in production of niche products, such as cable layers, heavy lift jack-up, LNG-powered vessels, wind towers and arctic container ships.

Tricity is also home to around 60 design offices, two R&D centers and classification societies such as DNV GL, Lloyds Register and American Bureau of Shipping. Advanced design projects are often carried out in local shipyards, demonstrating the sector’s vertical integration and maturity.

Currently the BSS in Tricity employs over 26,500 people and includes Shared Serve Centres for ‘in-house’ services, Business Processing Operations primarily servicing external clients, IT centers and R&D centers that include software development. The processes supported span from IT, compliance, finance, financial crime to HR and recruitment. Increasingly, global corporations in the maritime sector are opening their support centers in Pomerania.
“We can talk about a growing trend”, said Marcin Grzegory, deputy director at Invest in Pomerania, which supported Maersk Drilling’s recent new investment in Gdańsk. “Tricity naturally offers access to a big pool of maritime faculties’ graduates, but also traditionally numerous different pools of technologies, logistics, supply chain, engineering and others potentially useful for the constantly evolving maritime business. As an investment agency we are aware of the opportunities and are able to match expectations and demand of our investors or even prepare custom-made offers for maritime companies.”

The centers in Tricity support back office operations but also highly specialized maritime-specific processes. MacGregor’s local branch, for example, offers solutions and services for handling marine cargoes, vessel operations, offshore loads, crude or LNG transfer and offshore mooring. Their expert team in Gdańsk answers customer inquiries from the company’s 45 sales offices around the world and supports them in negotiations with clients - shipowners, ports and terminals.
“For MacGregor, implementing the philosophy of shared service centers means changing the center of gravity from the product (product-driven model) to functions (function-based model). After implementing the BSS philosophy, the organization structure was based on functions and functional teams responsible for one process, one task, which is then passed to another team”, says Martin Due, Managing Director at MacGregor Denmark.

The Ocean Network Express (ONE) is yet another example. The result of a merger of three Japanese sea carriers (Kawasaki Kisen Kaisha, Mitsui O.S.K. Lines and Nippon Yusen Kabushiki Kaisha), ONE is now the world's sixth biggest container shipping company. As part of the ongoing improvement process, the ONE’s office in Gdańsk assesses the quality of the group’s internal processes, detects best practices and optimizes the logistics flow. Specifically, it coordinates the information flow between ships and sea ports, serving more than 10 ports - from Hamburg to Amsterdam. Additionally, the team in Gdańsk also supports container maintenance and repair processes.

DNV GL is a Norwegian classification company with a professional service center located in Gdynia. The company’s training system has benefited significantly since the implementation of the BSS model. The trainings cover various business areas supported by the company: oil and gas, business assurance, energy and digital solutions.

Further digitalization and automation of the maritime industry is inevitable. In Pomerania, the industry is increasingly relying on space technologies that allow detailed port monitoring amongst other security measures. The BSS sector opens opportunities for the marine industry related to automation, artificial intelligence and blockchain technology, while integrated backoffice processes enhance transparency and efficiency. Some of these solutions are already being implemented by Unifeeder in Gdynia and MacGregor in Gdańsk. While no longer a major center for large scale shipbuilding, Pomerania is home to significant technical and design expertise, as well as medium-sized boatbuilding and component supply.

Comments are closed.

    NEWS HEADLINES


    WATCH VIDEOS

    Picture

      Sign-up for EBSA weekly Newsletter (free)

    Sign-up for Newsletter

    NEWS ARCHIVES

    July 2025 June 2025 May 2025 April 2025 March 2025 January 2025 December 2024 November 2024 October 2024 September 2024 August 2024 July 2024 June 2024 May 2024 April 2024 March 2024 February 2024 January 2024 December 2023 November 2023 October 2023 August 2023 June 2023 May 2023 April 2023 March 2023 February 2023 January 2023 December 2022 November 2022 August 2022 July 2022 May 2022 February 2022 January 2022 December 2021 October 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 December 2020 November 2020 October 2020 August 2020 July 2020 May 2020 April 2020 March 2020 February 2020 January 2020 December 2019 October 2019 September 2019 August 2019 July 2019 June 2019 May 2019 March 2019 December 2018 November 2018 October 2018 September 2018 August 2018 March 2018 January 2018 December 2017 November 2017 October 2017 September 2017

    NEWS CATEGORIES

    All

    RSS Feed


    EVENTS

    ​​11th annual CEE Business Services Awards

    ​Build it or Buy It?: Outsourcing in Poland and Central Eastern Europe

    ​BSC Directors VIP WineTastings, June-September 2023

    ​BSC Charity Beach Volleyball Tournaments - June and August 2023

  • SIGN-UP FOR NEWSLETTERS (Free)
  • SUBSCRIBE HERE

DIRECTORY

  • Directory Listings
  • Update Directory Listing 2024
  • CEE BSC Showcases
  • CEE BSC Tickets

EVENTS

  • ​​13th annual CEE Business Services Summit & Awards 2025​

QUICK LINKS

  • Who We Are
  • Pre-Decision Advisory
  • News & Videos
  • Submit News About Your BSC
  • Meet The Directors- [Videos]
  • Meet The Managers - [Texts]
  • Contact us


© 2025 European Business Services Association
Proudly powered by Weebly
  • Home
  • News
  • Events
    • 2025
      • CEE Business Services Summit & Awards 2025
      • Build it or Buy It?: Outsourcing in CEE and Poland
        • Paris 2024 - Nearshoring to Poland
        • United States 24 Sept - Build it or Buy It? Techinar
        • Switzerland 27 Nov - Build it or Buy It?
      • BSC Beach Volleyball Tournaments 2025
        • Photos: Vilnius GBS Charity Beach Volleyball 2025
        • Photos: Budapest Volleyball 2025
        • Registration Details
        • Register Your Team
        • Register For After-Party
        • Credit Card Payment
        • Questions & Answers
        • Venues
        • Logistics for Players
        • Charities
  • CEE BSC Summit & Awards
    • 2025
      • Summary & FAQs
      • Photos: Awards Gala 2025
      • Photos: Summit Days 5-6 March
      • Submit Nominations
        • Transformation Project 2025
        • New Entrant CEE
        • University Cooperation
        • AI and Process Automation
        • Diversity
        • Employer Branding
        • Top Customer Experience Provider - BPO
        • IT Outsourcing Services
        • CSR CEE Poland
        • Director GBS-CEE
        • Director GBS-Poland
        • HR Director-CEE
        • Vibrant Employers: 7 Countries and 7 Polish Cities.
        • Dynamic City CEE
        • Dynamic City Poland
        • Emerging City CEE
      • 5 March: AI & Showcases
      • 6 March: Agenda
      • Jury 2025
      • Attendance 2025
        • Cee BSC Tickets
        • Cee BSC TABLES and SHOWCASES
      • Sponsorship & Branding
      • Venue 2025
      • FAQs 2025
  • Directory
    • Update Directory Listing
    • Boost my Brand - Directory
      • Directory - Credit card payment
    • GBS Profile-Presentation
    • Buy Directory
      • Buy Directory via CreditCard
    • Advertise in Directory
  • About
    • Who We Are
    • Solutions
      • Boost your Brand - BSCs only
      • Meet the Directors-Videos
        • Thanks for Directory Submission 2025
    • Pre-Decision Advisory
    • Contacts & Advisory Network