EUROPEAN BUSINESS SERVICES ASSOCIATION
  • Home
  • News
  • Events
    • 2025
      • CEE Business Services Summit & Awards 2025
      • Build it or Buy It?: Outsourcing in CEE and Poland
        • Paris 2024 - Nearshoring to Poland
        • United States 24 Sept - Build it or Buy It? Techinar
        • Switzerland 27 Nov - Build it or Buy It?
      • BSC Beach Volleyball Tournaments 2025
        • Registration Details
        • Register Your Team
        • Register For After-Party
        • Credit Card Payment
        • Questions & Answers
        • Venues
        • Logistics for Players
        • Charities
  • CEE BSC Summit & Awards
    • 2025
      • Summary & FAQs
      • Photos: Awards Gala 2025
      • Photos: Summit Days 5-6 March
      • Submit Nominations
        • Transformation Project 2025
        • New Entrant CEE
        • University Cooperation
        • AI and Process Automation
        • Diversity
        • Employer Branding
        • Top Customer Experience Provider - BPO
        • IT Outsourcing Services
        • CSR CEE Poland
        • Director GBS-CEE
        • Director GBS-Poland
        • HR Director-CEE
        • Vibrant Employers: 7 Countries and 7 Polish Cities.
        • Dynamic City CEE
        • Dynamic City Poland
        • Emerging City CEE
      • 5 March: AI & Showcases
      • 6 March: Agenda
      • Jury 2025
      • Attendance 2025
        • Cee BSC Tickets
        • Cee BSC TABLES and SHOWCASES
      • Sponsorship & Branding
      • Venue 2025
      • FAQs 2025
  • Directory
    • Update Directory Listing
    • GBS Profile-Presentation
  • About
    • Who We Are
    • Solutions
      • Boost your Brand - BSCs only
      • Meet the Directors-Videos
        • Thanks for Directory Submission 2025
    • Pre-Decision Advisory
    • Contacts & Advisory Network

NEWS


ABSL Romania Gala distinguishes top Directors and top Centres

18/6/2023
 
ABSL Romania Gala - the business services industry awarded the most creative and innovative projects.

The implementation of new, innovative solutions, the impact on clients or the company in terms of process optimization, efficiency, and cost reduction were the main selection criteria for the winning companies.

ABSL (Association of Business Services Leaders) Romania awarded the most creative and innovative companies at the 8th edition of the Gala. Over 250 people participated in the event.
In 2023, recruitment and employee retention remain at the top of the challenges for companies in the industry. Therefore, a holistic approach to the concept of "employee experience" in all its aspects - the work environment, role and purpose in the organization, professional development opportunities, and leadership style - continues to be a challenge for all industry companies. Furthermore, hybrid work has become the norm and has brought its own set of challenges. Companies are implementing a whole range of programs to support employees and provide them with the best work ecosystem. The "Business Leader in a Vibrant Work Environment" category was won by Booking Holdings Romania for their project that combines technology with a modern office that takes into account the needs of teams and individuals.


The pressure on productivity is very high in the business services industry. Companies outsource services precisely to increase productivity, reduce costs, and take operations to a higher level.
The “Business Leaders in Business Excellence” category rewards companies that have achieved outstanding results in increasing productivity and quality of operational processes. The winner of this year's edition is_VOIS (Vodafone Intelligent Solutions). The company has redesigned the execution framework for security and compliance activities in European markets, fundamentally changing the approach from incident-based resolution to a sustainable long-term approach.


The level of process complexity, at least for the top three services delivered by our industry (IT, finance-accounting, procurement), increases year after year as more and more activities are automated. Innovation helps companies provide services with high added value. The "Business Leaders in Business Innovation" category rewards the creativity of the solutions offered and their impact. This year, the prize is won by Deloitte Regional Audit Delivery Center. The project, initiated and coordinated from Romania since 2020, will be able to impact the entire network of audit centers (Mexico, India, China, Romania) aiming to improve the services provided through increased efficiency and employee satisfaction.


The "Business Leaders in Customer Experience" category rewards the best solutions found by companies to improve services and customer relationships. The winner in this category, Genpact, has developed a complex methodology through which client companies can differentiate themselves from the competition.
The impact that companies have in the community plays an important role today, being a fundamental component of the business, as well as employee’s satisfaction. Societe Generale Global Solution Centre is the winner of the “CSR” category through a comprehensive project aimed at combating school dropout and functional illiteracy. The company supported over 15 NGOs that provided educational programs benefiting over 150,000 people from rural areas or small towns.


Preparing the future generations of industry specialists is an important aspect in which industry companies invest human and material resources. The winner of this year's “Business Leader in Talent Development & Education” category is Deloitte Regional Audit Delivery Center. In collaboration with the Duke of Edinburgh Foundation, the company has created a 6-12 month program dedicated to students from the Bucharest Academy of Economic Studies and the University of Bucharest. With the help of specialists within the company, students improve their technical skills and abilities to be more competitive in the job market.


Cristina Dumitru from HP Inc. Romania and Tiberiu Anghel from Booking Holdings Romania have won the "Colleague of the Year" category. This category rewards employees who stand out for their attitude and energy they bring to the team, their voluntary work, their ability to handle professional challenges with ease.


About ABSL Romania
The Association of Business Service Leaders (ABSL) is the most important organisation representing the business services sector in Romania, bringing together over 80 companies operating in areas such as Shared Services Center (SSC), Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), Research and Development (R&D).
The role of ABSL Romania is to support the expansion of the Business Services sector and its transformation into an important vector of Romania’s economic growth. The association achieves its objectives by facilitating collaboration within the sector, carrying out studies, promoting the sector but also the opportunities that Romania offers and working with the authorities to develop the industry.
ABSL’s activity is structured on several key points, including organising events for sharing best practices and networking, conducting studies and guides, promoting Romania in relation to investors, organising educational projects, and maintaining government relations.
ABSL Romania includes both local and multinational companies, regional and global leaders such as: ACCA, Accenture Services, AECOM, Allianz Worldwide Partners, Allianz Services, Amazon Development Center, APT Prohuman, Be Think Solve Execute, BAT Global Business Services , Booking Holdings, Bosch Service Solutions, Carestream Dental, Cegeka Romania, Central Europe Technologies, Colt Technology Services, Code of Talent, Conduent, CWS Business Global Services, DB Schenker, DB Global Technologies, Deloitte Audit, Deutsche Telekom Services Europe, Dover, DXC Technology, Ernst & Young, Eucom Business Language, Euromaster Tyres & Services, EXL Service, Garrett Motion, GEP, Genpact, Global Remote Services, Gi Group, Goodyear Dunlop Tires Operations Romania, Hewlett Packard Enterprise, HP Inc. Romania, Kellogg’s Global Business Services, KMG Rompetrol, InterGlobe Technologies, iSS Romania, Lovering&Partners, Luxoft Professional Romania, Linde Global Services, Lion’s Head, Majorel, MassMutual Romania, Microfocus, Microsoft Romania, Michelin Business Services, Molson Coors, Mood Media, Office Depot Service Center, OMV Petrom Global Solutions, Optima Solutions Services, PwC Romania, Procter&Gamble Marketing Romania, PTC Romania, Randstad, Renault Business Services, SCC Services Romania, Selir, Service HUB SPA Milano, Societe Generale Global Solution Centre, Stefanini Romania, Suvoda Software, Sykes, Talent Collection, TDCX Romania, Teleperformance, TELUS International, Temps HR, TotalEnergies, UniCredit, Valoris Center, Veeam Software, Vertiv Romania, Vodafone Shared Services Romania, Webhelp, Wipro Technologies and WNS Global Services Romania.
Also, COS, JLL, PwC, Regina Maria, SKANSKA, Steelcase, and Zamfirescu Racoți Vasile & Partners support ABSL as strategic partners of the association.



Comments are closed.

    NEWS HEADLINES


    WATCH VIDEOS

    Picture

      Sign-up for EBSA weekly Newsletter (free)

    Sign-up for Newsletter

    NEWS ARCHIVES

    April 2025 March 2025 January 2025 December 2024 November 2024 October 2024 September 2024 August 2024 July 2024 June 2024 May 2024 April 2024 March 2024 February 2024 January 2024 December 2023 November 2023 October 2023 August 2023 June 2023 May 2023 April 2023 March 2023 February 2023 January 2023 December 2022 November 2022 August 2022 July 2022 May 2022 February 2022 January 2022 December 2021 October 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 December 2020 November 2020 October 2020 August 2020 July 2020 May 2020 April 2020 March 2020 February 2020 January 2020 December 2019 October 2019 September 2019 August 2019 July 2019 June 2019 May 2019 March 2019 December 2018 November 2018 October 2018 September 2018 August 2018 March 2018 January 2018 December 2017 November 2017 October 2017 September 2017

    NEWS CATEGORIES

    All

    RSS Feed


    EVENTS

    ​​11th annual CEE Business Services Awards

    ​Build it or Buy It?: Outsourcing in Poland and Central Eastern Europe

    ​BSC Directors VIP WineTastings, June-September 2023

    ​BSC Charity Beach Volleyball Tournaments - June and August 2023

  • SIGN-UP FOR NEWSLETTERS (Free)
  • SUBSCRIBE HERE

DIRECTORY

  • Directory Listings
  • Update Directory Listing 2024
  • CEE BSC Showcases
  • CEE BSC Tickets

EVENTS

  • ​​13th annual CEE Business Services Summit & Awards 2025​

QUICK LINKS

  • Who We Are
  • Pre-Decision Advisory
  • News & Videos
  • Submit News About Your BSC
  • Meet The Directors- [Videos]
  • Meet The Managers - [Texts]
  • Contact us


© 2025 European Business Services Association
Proudly powered by Weebly
  • Home
  • News
  • Events
    • 2025
      • CEE Business Services Summit & Awards 2025
      • Build it or Buy It?: Outsourcing in CEE and Poland
        • Paris 2024 - Nearshoring to Poland
        • United States 24 Sept - Build it or Buy It? Techinar
        • Switzerland 27 Nov - Build it or Buy It?
      • BSC Beach Volleyball Tournaments 2025
        • Registration Details
        • Register Your Team
        • Register For After-Party
        • Credit Card Payment
        • Questions & Answers
        • Venues
        • Logistics for Players
        • Charities
  • CEE BSC Summit & Awards
    • 2025
      • Summary & FAQs
      • Photos: Awards Gala 2025
      • Photos: Summit Days 5-6 March
      • Submit Nominations
        • Transformation Project 2025
        • New Entrant CEE
        • University Cooperation
        • AI and Process Automation
        • Diversity
        • Employer Branding
        • Top Customer Experience Provider - BPO
        • IT Outsourcing Services
        • CSR CEE Poland
        • Director GBS-CEE
        • Director GBS-Poland
        • HR Director-CEE
        • Vibrant Employers: 7 Countries and 7 Polish Cities.
        • Dynamic City CEE
        • Dynamic City Poland
        • Emerging City CEE
      • 5 March: AI & Showcases
      • 6 March: Agenda
      • Jury 2025
      • Attendance 2025
        • Cee BSC Tickets
        • Cee BSC TABLES and SHOWCASES
      • Sponsorship & Branding
      • Venue 2025
      • FAQs 2025
  • Directory
    • Update Directory Listing
    • GBS Profile-Presentation
  • About
    • Who We Are
    • Solutions
      • Boost your Brand - BSCs only
      • Meet the Directors-Videos
        • Thanks for Directory Submission 2025
    • Pre-Decision Advisory
    • Contacts & Advisory Network