Mediq, a leading European provider of medical devices and care solutions to patients and healthcare institutions, has decided to locate its business services subsidiary in Vilnius, Lithuania. Focusing on serving several of the company’s business units in the Scandinavian countries, Mediq’s Lithuanian centre will employ specialists in Finance, Master Data Management and Supply Chain Replenishment functions.
The newly-appointed Site Director is Yvan Laurent.
Mediq, based in Utrecht, the Netherlands, was founded in 1899 and it now holds leading market positions in 13 European countries. Millions of patients, healthcare professionals as well as health insurers worldwide rely on Mediq’s provision of medical services and healthcare solutions. The company focuses on improving care outcomes and the affordability of care.
After an extensive review of multiple possible locations during the last two years, Mediq had a shortlist of three potential sites for the new business services centre. Vilnius, Tallinn and Gdansk made the top three before the company decided on the Lithuanian capital.
According to Yvan Laurent, Head of Mediq Business Services, Invest Lithuania helped to lay out the key factors for the consideration of Vilnius as a potential site.

In addition to increasing operational efficiencies through the centralisation of business services, Mediq expects its new centre to drive potential improvements via digitalisation and robotic process automation (RPA). The company’s team in Vilnius will also provide services in the Finance, Master Data Management and Supply Planning areas for Mediq’s units in the Scandinavian countries.
Mediq is looking to hire employees with a range of professional skills, as well as language abilities for the markets they support. The company hopes to cooperate with Lithuanian universities or other education institutions to develop, strengthen and recruit capable hires, and plans to invest in employee training to upgrade and maintain language proficiency.
According to Elijus Čivilis, General Manager of Invest Lithuania, Mediq joins a growing community of international healthcare companies that make Lithuania home to their multilingual business services centres.

Ammega, a global company providing sustainable belting solutions, has been developing its Business Service Center in Katowice since 2021. It is expanding its working space into .KTW II, the most modern building in the city of Katowice. In the coming years AMMEGA BSC is targeting further growth.
The Business Service Center has been gathering vital roles embedding modern, global digital processes. The rapid growth of the employment level and the responsibilities held by employees require investments in talent, recent technologies and new spaces for our experts.
The BSC has a real impact on business and the company’s success.

– The opening of the center proves the investment attractiveness of Katowice which in many rankings rises to the top positions in Poland as one of the best locations for business in Europe. It is great news for our residents and the graduates of the Silesian universities! It is important to make use of attractive jobs to encourage young people to stay, develop their careers in Katowice and then start their families here. AMMEGA’s decision to locate their center in our city was mainly motivated by access to huge human resources, the growing office market and high quality of our logistics. Those aspects confirm that our actions and the chosen direction are right – Marcin Krupa, Mayor of Katowice
The Business Service Center is offering jobs for global talents in HR, communication, marketing, social responsibility, procurement, IT, and finance. The majority of our employees cooperate on a daily basis with international teams spread all over the world.
Our long-term objective is to build the Ammega center of excellence. Our teams’ competencies, skills and global responsibilities determine the importance of the business service center on the global AMMEGA map of development – Maciej Gwóźdź, AMMEGA Chief Executive Officer



Thus, we strive to attract top-class talents and engage innovative approaches and world-class technologies to create the best opportunities for our people – added by Alessandro Gili, AMMEGA Chief Financial & Compliance Officer
The team will move to the new office by the end of 2022. The new office has been designed to be a comfortable open space with modern equipment providing the most comfortable working conditions. Instead of divisions by department offices, rooms are organized into sub-zones to effectively foster and support teamworking.
We know that the work environment influences work efficiency and employee satisfaction. Both are essential factors in the long-term perspective to build our high-performance organization. Moreover, the central office location in the middle of Katowice and the office building meets a variety of sustainable business requirements. – Sonja Hoeijmakers, AMMEGA Chief Human Resources & Communication Officer
The Business Service Center was established in 2021. Today it employs over 100 employees, and this number will continue to increase. Career opportunities offered by AMMEGA in Katowice place the employer among the most attractive workplaces in the GBS sector.
The global business environment is more and more characterized by volatility, uncertainty, complexity and ambiguity. Therefore, GBS organizations must offer a compelling value proposition for both, employees and supported businesses. On top of that, the ambition of the Ammega Business Service Center is to develop distinctive value leveraging Centers of Excellence in multiple operational areas and enabling longterm value creation for the organization. Whilst the Ammega Group continues building a solid foundation with the best customer solutions, the best people, partners and locations – the Ammega Business Service Center continues onboarding and developing outstanding TEAMs at the .KTWII office placed in the heart of the City of Katowice.
– Marcin Nowak, Head of Ammega Business Service Center

Poland is one of the over 40 countries where AMMEGA entities operate. The country is represented by two manufacturing centers, for Megadyne in Bydgoszcz and Ammeraal Beltech in Szczecin in addition to the Ammeraal Beltech Customer Solution Center in Bielsko-Biała. Together with the Business Service Center, Polish entities employ over 500 people today approaching 10% of the global Ammega workforce.

TMF Group, a leading provider of critical compliance and administrative services for companies operating locally and internationally, has decided to expand its Katowice office after a period of pandemonium. Participating in the symbolic ribbon-cutting was Mark Weil, CEO of the company, who was on a one-day visit to Poland. More than 600 current employees are now working in almost double the space. The company is also constantly recruiting.
The two floors of the Silesia Star office building in the very centre of Katowice are home to specialists in human resources and payroll, accounting and taxes, capital markets, corporate secretarial, as well as experts supporting the company’s global clients within the company’s Regional Delivery Centre.
Katowice is one of two locations where TMF operates in Poland. The firm’s second office is located in Warsaw and has over 300 employees. The company’s Polish office is one of the largest TMF Group offices in the Europe, Middle East and Africa (EMEA) region. It serves more than 800 Polish and international clients.
“Despite the difficult economic situation, globally TMF is recording growth this year. The opening of a larger office in Katowice confirms this fact. We realise that at the heart of our customers’ satisfaction lies the satisfaction of our employees. So we try to provide our people with the best working conditions” – said Mark Weil, CEO of TMF Group, during his visit to Poland.
The opening of a larger office in Katowice is related to the more frequent presence of employees after the pandemic and plans to expand the workforce.
“We still work in a hybrid model, but we were keen to create a shared, creative and comfortable space for our employees. We are also constantly recruiting and we are keen to ensure that new TMF team members can enjoy the benefits of a comfortable office to the highest standard from day one” – said Joanna Romańczuk, TMF Group’s director for Central and Eastern Europe.
In the process of increasing the space of the Katowice office, TMF was supported by JLL.
TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world.
With over 500 experts in offices in Warsaw and Katowice, TMF Poland is one of the largest TMF Group offices in the EMEA region. TMF Poland serves more than 800 Polish and international clients.

The 8th Annual Business Centers Conference, run by AmCham Slovakia, took place in late September.

Although the current situation in the society and economy is far from ideal, an overwhelming feeling of optimism prevails.

The sector has demonstrated its exceptional adaptability and resilience during the Covid pandemic and continues to grow in terms of head count as well as higher value-added services. The subtitle of the conference “Resilience in Sustainable Growth” was thus more than adequate.
The event was opened by Gabriel Galgóci, BSCF chair, AT&T Slovakia Country General Manager and AmCham Slovakia President, who moderated the event. He introduced the latest findings from the annual BSC sector survey, highlighting the most interesting data from 2022.

One of the surprising facts from the presentation was that for the second time in the past eight years, the gender workforce balance in shared service centers has shifted in favor of women (50,5%). Despite the
difficult situation last year and the fact that many foreigners working in SSCs in Slovakia left for home, the sector still observed an overall 4,3% headcount increase compared to last year.

This sector, compared to other parts of the economy, seems to be more resilient to external factors, which is very positive.

Another positive trend from past years continues - new SSCs are being established in the regions, strongly supporting regional development of the country. Also, for the first time the salary expenses of the sector surpassed one billion euros. As for the challenges facing the sector in the next few years, 54% of members plan to automate more than 10% of their processes in the near future. However, the changes need not be too dramatic, as 41% have no target set in this regard. In the post-Covid reality almost all of the centers are working on fine tuning their own version of a hybrid work model.

The following government talk welcomed one of BSCF’s long-term supporters Ján Oravec, State Secretary, Ministry of Economy of the Slovak Republic. He stressed the huge importance of the sector for the economy, which was only confirmed in these difficult times. Although Mr. Oravec left his post at the ministry
by the end of September, he sounded sure that his successor will continue in his quest to decrease the administrative burden for companies.

Robert Šimončič, Director General of SARIO, and also one of AmCham Slovakia’s past presidents, was next
on stage to talk to its current president Gabriel Galgóci. Mr. Šimončič shared his vast experience and insider knowledge from his work at SARIO and explained Slovakia’s strengths and weaknesses in its efforts to attract foreign direct investments. He completely agreed with Mr. Oravec regarding the importance of the shared services sector for the economy, stressing not just its financial aspect but also its contribution to business culture, CSR, or education.He described how Slovakia managed to persuade Volvo Cars to choose Košice as the place for its first new European manufacturing site in almost 60 years, although our country hasn’t initially been on the Swedish car maker’s shortlist. According to the feedback SARIO received, the enthusiasm and willingness of the people representing Slovakia in the negotiations were ultimately one of the decisive factors.

Besides this strength, Slovakia is attractive for the high productivity of its workforce and its exceptional adaptability to new technologies. Once the power plant in Nováky is shut down, Slovakia as a country will be almost completely carbon neutral as the only country in Europe, an asset which is becoming more and more important in the eyes of foreign investors.

Development of the country is even more important. He used the shared services sector as an example - it is growing not only in terms of quantity but also quality and continues to add new services with higher added value to its portfolio.

The program continued with a discussion panel on municipal shared services, as some municipalities are trying to integrate the best practices from commercial shared service centers in order to improve the efficiency and quality of services they offer. Zuzana Germanová, the Mayor of Richvald, explained that this approach enables workers to focus on one sole thing and achieve expertise in that specific area, instead of ineffectively trying to do everything.

Ctibor Košťál, City Authority Manager, City of Bratislava, presented the ambition to launch a municipal shared service center for Bratislava in the next few years. Even in the capital, the perceived advantage is the same - to enable the city facilities to focus on their primary goals (not on related tasks such as IT, administration or law services).

Barbora Záhradníková, Bratislava Site Leader & Senior HR Manager, Adient, represented the business industry and confirmed the willingness to share their own experience, best practices and even mistakes with the municipalities, in order to help them set up their own shared services centers. The exchange of experience between the public and the private sector is of critical importance if these efforts are to succeed.

After a short break, Gabriel Galgóci presented this year’s BSCF awards – a token of appreciation to people who have been instrumental in helping fulfill BSCF’s mission. This year’s recipients included Jana Shepperd, who coordinated the very first BSCF conference; Olívia Hurbanová, for her intense involvement in the Train the Trainer program; Ivan Tomko, leader of BSCF’s HR Working Group; and Ivan Hambalek, for his efforts to strengthen cooperation between BSCF and the Foreign police.

For Slovakia, it is currently more important to develop the growth of the companies which are already here than to look for new investments.

The following keynote presentation entitled “Košice – the Best Hidden Gem of Central Europe“ offered an insight into Daniel Giebel’s, Global Delivery Executive Shell, T-Systems, career journey, which ultimately led him
to the city of Košice. The three things he highlighted as most important for managers moving with their families are housing, education and support networks. He described how the move from London which initially seemed almost as a punishment, slowly turned into a great adventure and experience for him and his family.
The next panel discussion developed this topic even further. Foreign CEOs of BSCs operating in Slovakia talked about their personal and professional experience in our country. They all agreed that brand Slovakia needs to be much more visible and its presentation to the outside world must improve.

They also pointed out that it’s key to create an environment which young talents don’t want to leave that easily; to make them feel that the quality of life and career opportunities in Slovakia can meet their expectations.
The final keynote speech of the conference focused on the topic of ESG in the BSC context. Erika Vitálošová, Senior Manager, Capital Markets and Accounting Advisory Services, PwC Slovakia, talked about the growing importance of connections.

Overall, the conference once again offered fresh insights into the development and challenges facing the BSC sector in Slovakia, with a special focus on the not so obvious positive effects of the sector’s activities for example in promoting Slovakia as a country, or in helping municipalities make their services more efficient.

Future Processing, a thriving IT company based in Gliwice, has opened its Gdynia office. Up to a hundred specialists will find employment here. The 840 sqm of office space has been created to meet the needs of today’s employees.Future Processing (FP) specializes in software development for business clients from around the world. This Polish company is the winner of many awards, including the title of Top Developers Poland 2022 by Clutch or Strategic Sourcing Awards 2021 in the “Best Company Response to COVID-19″ category. It has been in operation for 22 years, and Gdynia is its second location in Poland, after Gliwice. A Delivery Center will be established here to provide services for the company’s entire nearshoring area.
– Strengthening the IT sector in the region is one of the important goals in the development of the Pomeranian Voivodeship that we are implementing, among others, as part of the local government’s Invest in Pomerania Initiative coordinated by the Pomerania Development Agency. The influx of such specialized companies as Future Processing allows us to build the competitiveness of the region’s economy based on modern technologies and the increasingly interesting job market in this sector. We are particularly pleased that it is Polish capital,” says Mieczyslaw Struk, Marshall of the Pomeranian Voivodeship.
“Man not robot”
This slogan guides FP’s philosophy. The organization places great emphasis on choice and independence. Remote and hybrid work is already a standard in post-pandemic reality, but openness to changing projects and positions, sincere communication or training tailored to specific needs – not necessarily! And thanks to this approach, among others, the company received the 2021. Kincentric Best Employers Certificate, awarded based on an anonymous employee survey (Happy Team). This places FP among the top employers who take the best care of their team – above the average of all industries in Poland, as well as the IT industry in Europe. And it’s the best confirmation that employees feel good about the company.
– We designed the new office to be a place for both work and rest. We wanted there to be space for integration, but also for quiet,” says Piotr Rybak, Branch Manager and head of FP’s Gdynia branch. – We have a sizable open space with 20 movable green walls, which provide ample opportunities for individual arrangement, 6 conference rooms, 2 rooms for 1:1 online meetings, a chill room and a game room, as well as a very spacious kitchen, conducive to spending time together. LED graphics or murals created for us by Marta Frej add character.
Long-distance workers
Future Processing values relationships. It builds them consistently and over the long term, based on trust and commitment. It has been working with Microsoft for 15 years, and almost half of its revenue comes from 3+ year customers. The same is true of its employees – several people have been with the company for more than 2 decades, and 28% of the staff have seniority of more than 8 years. In the meantime, of course, these people change positions or projects, so there is no question of boredom or stagnation.
Welfare
– We believe in the power of technology and development, but not at any cost. We strive for balance,” says Katarzyna Paduch, Lead Employer Branding Specialist. – We want to build a community in Gdynia – one that not only works together and solves problems, but also knows how to relax together, laugh together and engage in non-programming initiatives.
Additional benefits include more than just shared meals. FP wants to ensure that employees are in good shape – both physically and mentally. Hence, among the opportunities, for example, psychological consultations, personal training or “healthy spine” classes. With healthy everyday life in mind, the office is also equipped with ergonomic chairs and adjustable desks, allowing both sitting and standing work.
The company is also close to promoting a sharing culture. FP has e-scooters that employees can rent for the weekend, they can also take home an Xbox console, and starting in September, a “rent-a-room” will start operating with equipment selected by FP members (those helping with household chores are leading the way).

A leader in enterprise-level digital transformation services and solutions is expanding its presence in the Tricity. On September 26, a grand opening of a new office was held at Olivia Star in Gdansk, and on September 29 the company is holding a technical UI meetup, “Dynamic Talks #94.” Grid Dynamics is also focusing on recruiting new employees – there are 40 Senior and Middle+ engineering positions to be filled with experience in Java, Front-End, QA Automation, Big Data (Python + Cloud), .NET and Mobile.Grid Dynamics is a Silicon Valley-based company founded in 2006, providing digital transformation consulting and implementation services in omnichannel customer experience, big data analytics, search, artificial intelligence, cloud migration, and application modernization. It is a provider of digital technology solutions that are used by major Fortune 1000 companies.
– We are very happy that more and more companies from Poland and around the world are moving to Tricity, opening new offices, hiring specialists. As Invest in Pomerania, we comprehensively support our investors in, among other things, the process of finding new talents, developing an employer brand, and building a local community. Grid Dynamics is a great example here – says Aleksandra Moszyńska, BSS Promotion Project Manager, Invest in Pomerania.

– We are very excited about our rapid growth in the Tricity region and moving to the new office at Olivia Star. It’s a modern workspace with all the necessary equipment and a panoramic view of the entire Tricity that is now home to our world-class engineers. We will continue to strengthen ties with the Pomeranian IT sector which is proven to be a diverse and fast developing field,” said Sergey Podoynitsyn, Delivery Director Grid Dynamics Gdańsk.
Currently, Grid Dynamics Gdańsk brings together 70 specialists and offers 40 open positions in the region. The company is looking for Senior and Middle+ engineers with experience in Java, Front-End, QA Automation, Big Data (Python + Cloud), .NET and Mobile. The company offers a hybrid work model, with top-notch projects (Fortune 1000 companies), private medical care, a corporate benefits program, a multicultural environment, working with market leaders, and many educational and professional opportunities. For those who want to start a career in IT, Grid Dynamics has an offline internship that includes mentorship, scholarship, and all the necessary equipment. If interested, please apply on the website.
About Grid Dynamics
Grid Dynamics (Nasdaq: GDYN) is a digital-native technology services provider that accelerates growth and bolsters competitive advantage for Fortune 1000 companies. Grid Dynamics provides digital transformation consulting and implementation services in omnichannel customer experience, big data analytics, search, artificial intelligence, cloud migration, and application modernization. Grid Dynamics achieves high speed-to-market, quality, and efficiency by using technology accelerators, an agile delivery culture, and its pool of global engineering talent. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the US, Mexico, UK, Netherlands, Switzerland, India, and Central and Eastern Europe.

Booking Holdings, the world's leading provider of online travel and related services, celebrated the official opening of its first Center of Excellence in Bucharest, Romania on September 15. 

Representing a projected investment of EUR 100 million over 5 years, the opening of the Booking Holdings Center of Excellence in Bucharest is expected to create 500 jobs within this time.
To officially mark the opening and welcome Booking Holdings to the 4,000 square meter space in the brand-new U Center building in the city center, a private event was held with guests including the Minister of Research, Innovation, and Digitalization Sebastian Burduja, State Counselor for Innovation Sorin Costreie, and Minister Counselor for Commercial Affairs at the U.S. Embassy Pamela Ward.

"I am grateful for the fact that Booking Holdings has chosen Romania for its first Center of Excellence,” said Sebastian Burduja, Minister of Research, Innovation, and Digitization. “Your presence here is a testament to your company's vision, and to this country's resources. Romania has a lot to offer, especially in the tech space."

The Center of Excellence has been opened to provide access to specialized and highly skilled talent, support projects powered by new and emerging technologies, leverage industry best practices, and foster collaboration opportunities across all the Booking Holdings brands, including Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.
Currently, the new Center of Excellence in Bucharest will focus on supporting core CyberSecurity and Fraud monitoring capabilities, IT Infrastructure, and Procurement Analytics, with new capabilities in other areas being added throughout this year and into 2023.
Spread over an entire 4000 square meter floor, the Center aims to create a flexible and inclusive workplace experience. The office theme and design concepts, developed by Gensler, draw on elements from different cultures and regions around the world to evoke the spirit of travel and cultural diversity. Traditional textiles from Romania have been used in meeting rooms and team areas, with color schemes inspired by the different Booking Holdings brands.
“When we were looking for the best place to open our first Center of Excellence, we wanted somewhere that would meet the needs of our dynamic, diverse, and digital-first organization, both today and as we continue to grow and evolve in the future,” says Paulo Pisano, Chief Human Resources Officer for Booking Holdings. “Bucharest’s abundance of diversified and multilingual talent, including strong functional capabilities in relevant areas, the quantity, and expertise of partner providers in the market, a high-grade digital infrastructure, promising national economic growth, and available cutting-edge office facilities, all played into our decision to open here. We are very much looking forward to expanding our presence in this vibrant and exciting city.”
With plans to expand and grow to a workforce of 500 people over five years, there are several open positions now available, including in Financial Technology, Cybersecurity & Fraud, Software Development, Shared Business Services, and other functions.

Driven by the demand for digital transformation and prominent solutions worldwide, Innovecs, a prominent global tech company, enters the Romanian market and welcomes specialists to join remote teams. By starting operations in this region, the company seeks to unleash the robust potential of the local tech arena for providing clients with top-tier services, groundbreaking products, and projects. Innovecs focuses on people's comprehensive well-being and intends to promote and strengthen its unique corporate culture. 

Leveraging Romanian Tech PowerThe Romanian tech domain has experienced significant growth over the past decade. The grounds for such progress include a highly skilled and diversified workforce, competitive prices, and a flourishing business ecosystem. Romania occupies the 6th position in the global ranking regarding the number of certified IT specialists with 5,000+ engineering graduates per year, outpacing the UK, Germany, and Canada. With this in mind, Innovecs plans to provide remote career opportunities to local tech talents, including DevOps, Full-Stack developers, GO software engineers, IOs developers, QA engineers, and others within various projects. Wherever the future innovecsers reside, Innovecs is committed to ensuring each of them with a universal benefits system, equal motivation frameworks, and incentives. 
“Innovecs has set its eyes on Romania as the country holds some great opportunities for its growth plans. Tech professionals are skilled and speak languages well, which are of utmost importance to our clients. People are open and adapt quickly to new environments, which is ideal for both sides of project-based solutions. We are ready and happy to develop our community and take good care of all innovecsers from all over the globe”, — Adam Bozsoki, Managing Director CEE at Innovecs. 
Well-Being At The Core Of InnovationSince day one, Innovecs has lived by the rule that only happy employees stand behind the best innovative ideas. There are scientific grounds for the company to care about its people and invest in an array of well-being programs. Being happy at work is tied to better health and well-being, more creative and practical problem-solving, more productivity and innovation, and faster career advancement. Happy employees are more authentic, more committed and driven to work, and more willing to contribute beyond their job descriptions; they also find more flow and meaning in their work. From a business perspective, happy teammates empower their companies to outperform the competition by 20%, be 12% more productive, and increase the sales rate by 37%. 

Over the last three years, the number of employees in the business services industry increased by nearly 30%, according to the yearly report of the Association of Business Service Leaders (ABSL) in Romania.
More than half of the companies responding to the survey said they expected the number of employees to grow between 10 and 30% in 2022.

The survey was done by ABSL and PwC, between August and October, among 71 companies totaling approximately 50,000 employees. 
The sectors that saw the highest increases and needed the most employees are IT, customer support, finances, and accounting. 

“The degree of process complexity, at least for the top three services, is increasing by the year as basic activities get automated. This is why employees with high technical skills are needed, compared to the share of entry-level employees, which was quite high three-five years ago. Other important aspects are the digital skills and the foreign languages,” Ciprian Dan, the president of ABSL, explained.
The pandemic increased the employees’ loyalty, with the average departure rate at 18% this year compared to 26% in 2019, the report found.
The outsourcing industry is among the top three ones in 2022 regarding pay increases, with 11%, after 17.7% in insurance and 16.8% in retail. It is also among the top industries with the highest average base salary, with RON 10,691 gross monthly. 

The highest salary increases in the industry were recorded in Bucharest and the regions of Transylvania and Banat, while in Muntenia and Moldova the salaries stagnated or increased by smaller percentages.
The best-paid foreign languages were Chinese, Czech, and Swedish. 

The report found that employees appreciate the flexibility in being able to choose their benefits, with well-being programs, therapy sessions, medical services, and additional days off among the most appreciated. A total of 40% of the companies active in the business service industry offer flexible benefits.

“Hybrid work has become a reality in the industry, and almost all companies adopted it in 2022. A total of 78% of the companies in the industry require their employees to work from the office a minimum of one-two days per week,” Francesca Postolache, vice president of ABSL, said.

The companies active in the business services industry estimate for this year revenues that are 22% higher compared to last year. Furthermore, 70% of the companies estimate they will see a turnover increase in the coming period, and 94% say that Romania offers numerous investment opportunities in this sector.

More than 500 BSC execs attended ABSL Romania's annual conference on 1st November in Bucharest.
Speakers included:

• Ciprian Dan, ABSL president
  
• Francesca Postolache, Partner at PWC
• Vincent Orcin, Head of Finance Shared Service Center, Societe General GSC
• Adrian Baron, Stefanini EMEA (ITSM Process & Technology Manager)
• Ilinca Popescu, Steelcase (Sales Director for CEE and nothern Europe)
• Corina Faurescu, Booking Holdings Romania
• Florin Grama, Director of Business Services, Euromaster Tyre & Services Romania
• Christine Kropf, Accenture Romania (Employee Experience & Talent Strategist)
• Florin Lazarica, Societe General GSC (L&D Manager)
• Irisha Toderici, HP Inc. (Director of Marketing Automation)
• Leonard Crisean, Majorel Romania (BI Manager Taskforce)

Other speakers were vendors and service-providers to the sector: Skanska, Eucom, JLL, Regina Maria, PWC, Deloitte, EY, Aecom, Code of Talent, Temps HR, Talent Connection, and ZRVP law firm.