Capgemini enters Lublin

DSV International Shared Services drives 10 year lease deal

Lithuania gives the green light to large-scale investors with sweeping reforms

New Lithuania business services report for 2020

Croatia's Meritus, UK-based Concentric Technologies agree to set up 51/49 JV

CEO NTT Data: “Romania must get out of the trap of cheap manufacturing”

Business Services Sector in Romania estimates revenue growth of up to 5% by 2020.

ABSL Poland's General Assembly video provides financial and strategy update for 2020. YouTube Link.

Pandemic to fuel growth of shared service centres

Only 4.5% of staff back to office, says ASPIRE report

California-based Infogain opens development center in Krakow

New event connects CEE-based digital providers to global buyers - 18 June

US-based CAST AI opens development office in Lithuania

Logistics – the next frontier for Lithuanian GBS

Intrum to hire 70 in expanded GBS in Vilnius

BPO CGS Romania to fill 450 jobs

Big Romanian outsourcing firm says its employees work better from home

JTI’s Global Business Service center moves into Warsaw offices

Summary points from 29 April ZOOM Roundtable for BSC Leaders in CEE

Continental Romania plans to invest 200 mln euro in 2020, as much as in 2019

Acronis targets 1,000 headcount in Bulgaria by end-2022

Will Fintech weather the storm? The 3C survival strategy

QIAGEN Business Services and Sii Poland work together to deliver life-changing IT projects

Summary points from 2nd ZOOM Roundtable for BSC Leaders in CEE

Digitization pays off, bringing new business opportunities even during a pandemic, says ABSL Czech

Summary points from 1st ZOOM Roundtable for BSC Leaders in CEE

iiPay to open a new EMEA hub in Budapest

FlexDev Predicts a Shift in Offshoring to Nearshoring Due to COVID-19

DNV GL expands operations in Gdynia

Telia competency centre to expand to 700 specialists by 2023

Everest sees services biz slowing to 4-6%

Baker Hughes opens new HR SSC in Budapest

EPAM Systems expands in Debrecen, Hungary

Greencarrier plans to implement process automation in Klaipėda Service Center

CEE Business Services Directory - Deadline to submit your (Free) entry

UPM cuts 220 jobs in Finland, shifts to Wroclaw

26 Winners, 317 people, 76 SSCs, and 25 Videos from CEE Business Services Awards (30 Jan, Warsaw)

101 Companies announced on Short-List for CEE Business Services Awards

BPO firm CGS sets new center in Constanta, Romania

Finnish Metso opens SSC in Lithuania

Connections boasts $7 million revenues and international expansion

Telus consolidates presence in CEE after USD 1 billion deal

Hungarian Investment Promotion Agency's Business Services Conference awards 3 top companies

Fresh to Krakow, HAVI looks at faster expansion

Sanofi opens shared services centre in Budapest

SAI Global to open Centre of Excellence in Vilnius

“SAM the robot” to register Medicover Romania subscribers

Tech Mahindra opens its first Development Centre in Timisoara

RR Donnelley sells it European Global Document Solutions to Paragon

How Danske Bank became one of the largest employers in Lithuania

OAG continues its expansion in Kaunas (Lithuania)

Croatia's Meritus acquires 51% of Serbian BPO firm Trizma for 2.16 mln euro

Bulgaria's Telelink Business Services Group to go public

American Chamber in Hungary to boost Business Services Sector in Hungary

Changes at the top at Franklin Templeton in Poznan

Webhelp buys Romanian process-automation firm

Sanofi sets up European competence centre in Budapest

World Bank now operating its BSC in Sofia

PepsiCo in big move to Krakow

American JUUL Labs opens in Gdansk

AmerisourceBergen to open new office in Vilnius, bolster global footprint

10 Winners at New York's 3rd annual USA-Europe Business Services Summit & Awards Gala

Gdansk/Gdynia/Pomerania targets Services side of its maritime investors.

3rd annual BSC Charity Beach Volleyball Tournament at Warsaw's Monta Volleyball Club, 22 August

German automotive supplier Schaeffler to hire 800 in Wrocław

US mega-corporation McKesson opens in Vilnius

Nordzucker to establish a new Business Services Centre in Kaunas

McKesson to open in Vilnius, Lithuania

CEE Business Services Directory 2020

In this annual CEE Business Services Directory (our 11th edition!), we have produced – once again - the most-comprehensive listing of companies in the Business Services sector across the entire region of Central Eastern Europe, from the Baltic Sea to the Black Sea. In 2020, we have more than 2000 firms listed – and that number may be one of the best guesses of how many “BSCs” operate across the region. New niche services stretch the definition, with companies operating in niches such as Actuarial Services, Legal Processes, Engineering and Industrial Design, Graphic Design and Marketing Support, Pharmaceutical Research, or Middle-office services for hedge funds. (Full PDF available for purchase - details here. 

Meet the Manager Video Interviews
Our weekly series brings you insight from directors and general managers of BSCs in Central Eastern Europe.

Insights from Moneygram's Payroll Head:

San Francisco-based PubNub opens engineering office in Katowice

IFF expands with big new offices in Budapest

Sony shifts focus of its Services Centre in Gdynia

GLB to buy Webhelp in a transaction valued at EUR 2.4 billion

Lingaro to hire 100 IT/Tech talent in Lublin

Continental Romania expands office building in Iasi

BP Service Centre in Hungary celebrates 10 years

McDonald's global supplier HAVI to open new Finance Hub in Krakow

UK-based Beyond Analysis opens in Vilnius

Diageo Hungary picks up jobs from Africa

Nordic IT firm Visma takes more office space in Riga

Webhelp acquires majority stake of IQ-to-Link expanding further into South-Eastern Europe

Maersk Drilling opens new Services centre in Gdansk

Cloudeon establishes Cloud Center of Excellence in Lithuania

American company Juul Labs opens new BSC in Gdansk

World Bank to open SSC in Sofia

Lufthansa Industry Solutions buys Albanian IT (AMD)

Talentuno Launch event in Poland on 23 May

Tesco Group to hire 800 for is new Technology Services Centre in Budapest

USA - Europe Business Services Summit & Awards, 19 September, New York

Salomon Securities sets up in Vilnius

CEE Business Services Directory – 25 May deadline for Updates!

SSON Lisbon – Recap:

NEC finalizes takeover of KMD (with Warsaw office)

Oerlikon Group hires new GM for Oerlikon Business Services operations

Swiss software group Business Investigation SA opens AI development division in Estonia

3 Japanese SSCs in Poland win at Japan-CEE Europe Investment Awards in Tokyo

CEE Business Services Directory – May deadlines

Swiss leader in secure email services opening new office in Vilnius

Atos expansion of 550 new jobs in Bydgoszcz

German engineering firm hires in Vilnius

19 September in New York: 3rd annual USA-Europe Business Services Summit & Awards Gala

C.H. Robinson to hire 100 IT professionals in new Warsaw Tech Centre

British American Tobacco said to move its service center from Belgium to Romania

Honeywell opens new Center in Katowice

25 Winners at CEE Business Services Awards

Japanese Transcosmos to open in Poznan

Telekom Romania opens its sixth BPO center in Braila, Romania

Romanian business services provider buys fleet management software firm

Ocean Network Express opens new office in Gdańsk

Visma Labs Riga expands to beyond 150 employees after Finnish deal

Molson Coors, Schlumberger, and IBM take new leases in major Bucharest office building

Finnish IT firm chooses Vilnius for first overseas office

DeepSense - new AI investor in Bydgoszcz

Moody's to set up in Vilnius

Nordic Capital picks Portugal over Central Europe for IT nearshoring location

DB Schenker merges two of its subsidiaries in Bucharest

Schaeffler opens in Wroclaw

Blockchain opens in Vilnius

Conectys launches in Poznan, aims to hire 100+ immediately

Harman opens new office in Lodz

Schlumberger to open shared services center in Bucharest

Nordic IT company HiQ locates its site in Gdynia

PwC’s Financial Crime Unit plans to employ 300 more staff in Gdańsk

Accelerance investigates Software Outsourcing Providers across Eastern Europe

Diverse Consulting in Gdańsk

Ford picks Budapest for new Shared Services Centre

Dahua Technology opens regional supply center in Hungary

Webhelp moves forward on Runway BPO acquisition

German giant Arvato expands IT innovation and development centre

Norwegian Yara to open transport management centre in Lithuania

IT Services Hungary in new office building in Budapest

Lidl to open IT CoE in Bulgaria

NKT with more staff in Kaunas

Vodafone to lay off service centre employees in Romania, as robots grow

London Stock Exchange hires top manager for Romania Shared Services centre

TransUnion opens cyber security center in Kaunas

BlackRock opens tech hub in Hungary

Tech Mahindra to buy Czech engineering services firm

Stefanini Romania promotes internally as Director of Service Delivery

EBSA is proud to count the following companies among its sponsors, speakers, and event attendees.

4 June 2020
New York, New York