Six years ago one of the largest privately owned logistics companies in the Nordic region Greencarrier Group established a Shared Service Centre (SSC) in Klaipėda, Lithuania. The center now employs over 70 people and is planning to expand and hire new specialists. The company also decided to start utilizing robotic process automation for further improving its services.
The company is present in some of the biggest ports and most important trading hubs in 11 regions. Greencarrier Service Center provides full financial and centralized logistics operational services to Group internal clients located in the Nordic and Baltics countries. Currently, Greencarrier Service Center is starting to develop new innovative solutions, including Robotic Process Automation (RPA). In fact, Greencarrier will be the first Shared Service Centre in Klaipeda to have a pilot RPA project.
“Even though see efficiency and cost improvements from re-locating work from the Nordics to our Servie Centre we see a potiential in RPA to handle repetitive and non value-adding tasks. We want all our employees, of course also in the Service Centre, to handle meaningful, value adding and developing tasks“, says Svante Johansson, chief financial officer at Greencarrier.