Kellogg's Kim Karstensen, in EBSA's Meet the Manager Interview Series

​Kim Karstensen, GBS EMEA Center Lead at Kellogg's European Service Support in Bucharest, gives us some insights into growing his BSC from 30 FTEs to 350 in a short 3 years, the coming impact of process automation, and how Kellogg is adapting to the tight labor market in Romania.