EUROPEAN BUSINESS SERVICES ASSOCIATION
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VIDEOS


Agnieszka Orlowska, Olympus Business Services

29/4/2020
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​In this week's "Meet the Manager" series, we sit down with Agnieszka Orlowska, Managing Director of Olympus Business Services, based in Wroclaw.  OBS is a relatively-new BSC, servicing Olympus's EMEA footprint.

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Swarovski Business Services Centre in Gdansk

2/8/2019
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​Insights into Swarovski's 3-year old BSC in Poland, in this "Meet the Managers" Interview with Wojciech Krygowski, Managing Director, GBS Hub & Spokes at Swarovski.  The operations have grown quickly to well over 400 employees, and additional services being assumed by the Poland-based Hub.

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Kellogg's Kim Karstensen, in EBSA's Meet the Manager Interview Series

29/11/2018
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​Kim Karstensen, GBS EMEA Center Lead at Kellogg's European Service Support in Bucharest, gives us some insights into growing his BSC from 30 FTEs to 350 in a short 3 years, the coming impact of process automation, and how Kellogg is adapting to the tight labor market in Romania.

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Jean-Luc Michel, Director of Nissan's new SSC in Hungary

24/5/2018
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​A 6-min Interview with Jean-Luc Michel, Nissan Europe's Chief Accounting Officer. Michel is in charge of all accounting structures in Europe including financial reporting (HFM), internal control, invoicing management, near shore and offshore shared services centres. He also leads many projects to improve systems and processes in relation with financial data. This short interview gives insight into Nissan's new Shared Services Center in Hungary. The SSC will initially be focused on F&A serving most of Nissan's European markets.

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© 2025 European Business Services Association
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  • Home
  • News
  • Events
    • 2025
      • CEE Business Services Summit & Awards 2025
      • Build it or Buy It?: Outsourcing in CEE and Poland
        • Paris 2024 - Nearshoring to Poland
        • United States 24 Sept - Build it or Buy It? Techinar
        • Switzerland 27 Nov - Build it or Buy It?
      • BSC Beach Volleyball Tournaments 2025
        • Registration Details
        • Register Your Team
        • Register For After-Party
        • Credit Card Payment
        • Questions & Answers
        • Venues
        • Logistics for Players
        • Charities
  • CEE BSC Summit & Awards
    • 2025
      • Summary & FAQs
      • Photos: Awards Gala 2025
      • Photos: Summit Days 5-6 March
      • Submit Nominations
        • Transformation Project 2025
        • New Entrant CEE
        • University Cooperation
        • AI and Process Automation
        • Diversity
        • Employer Branding
        • Top Customer Experience Provider - BPO
        • IT Outsourcing Services
        • CSR CEE Poland
        • Director GBS-CEE
        • Director GBS-Poland
        • HR Director-CEE
        • Vibrant Employers: 7 Countries and 7 Polish Cities.
        • Dynamic City CEE
        • Dynamic City Poland
        • Emerging City CEE
      • 5 March: AI & Showcases
      • 6 March: Agenda
      • Jury 2025
      • Attendance 2025
        • Cee BSC Tickets
        • Cee BSC TABLES and SHOWCASES
      • Sponsorship & Branding
      • Venue 2025
      • FAQs 2025
  • Directory
    • Update Directory Listing
    • GBS Profile-Presentation
  • About
    • Who We Are
    • Solutions
      • Boost your Brand - BSCs only
      • Meet the Directors-Videos
        • Thanks for Directory Submission 2025
    • Pre-Decision Advisory
    • Contacts & Advisory Network