EUROPEAN BUSINESS SERVICES ASSOCIATION
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MEMBER AREA


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  • Career Tools

​CEE Business Services Directory 2023

DIRECTORY OF COMPANY PROFILES

​Our award-winning CEE Business Services Directory covers the full Central Eastern Europe region.
Learn More
View Directory
Submit Your Company

​Submit News and updates about your BSC

​This news will be included in our bi-weekly EBSA Newsletter  - and is free to submit.

​Learn How

Benefits to Members

Members, with somewhat different objectives, have different benefits. Please email us at tb(at)sharedserviceseurope.com for the detailed Membership PDF of bespoke benefits ESSA provides to you.

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​Some of our services to our Members include:

a) CEE Shared Services and Outsourcing Directory.
Full access to our CEE SSO Directory, which covers the full East Central Europe region, including Poland, Romania, Hungary, Czech Republic, Slovakia, Lithuania, Latvia, Estonia, Bulgaria, Serbia, Belarus and Ukraine. We've migrated our Award-winning print Directory to a robust web-platform, which makes the Directory available globally to our members. With deep-dive details, our Directory will help you connect to your peers and reach out to trusted sources. We have wonderful support from more than 25 cities across the region as we constantly update and improve the Directory.
All ESSA Members receive a Password to access the detailed online Directory, including contact names, emails, telephones - this is the most-complete Directory of all Shared Services/BPO centers in CEE.

b) News and Videos.
  • Upon joining ESSA, we will record a short video/Profile of your firm in our "New Members" interviews.
  • Full access to original and aggregated news about the SSC/BPO/ITO sector, with focus on Central Eastern Europe, including monthly Newsletter, with news and insights useful to either Investors/SSCs or Service Providers to SSCs.
  • Insiders' Insights, i.e. "Meet the Manager" Interviews weekly: Interviews with your peer SSC Site Directors. We also dig deeper to find the best Vendors and Solutions Providers.

c) Research Aggregated.
Access to full range of aggregated research from across the CEE Region. Experts abound on subjects that we know only superficially. So at ESSA we aggregate the best-of-the-best research via multiple partners, including topics such as:
  • Salary Surveys
  • Bottom-up Research of SSC Employees' Attitudes
  • City Reports
  • Offices Guides
  • TechSolutions
  • Employer Branding Ideas and Best-Practices.

​d) Events - and Discounts to Partner Events.

Our Events Calendar is the most-inclusive for the SSC sector in CEE. We include not only our Events, but all events that we think are relevant to SSC managers in the CEE region.

VIP Invitations: When Events Organizers partner with us, we are pleased to offer Discounts to these Events for our Members. As an ESSA Member, you will be invited (usually Complimentary, sometimes with Discounted Admission) to Bespoke and Partner events targeting SSC management.

Our Events.
As an Association, we organize a number of events for the SSC/BPO sector across the region including:
     • CEE Shared Services Awards (6th annual), 1st February 2018, Warsaw, www.CeeOutsourcingAwards.com
     • USA-Europe Shared Services Summit and Awards (2nd annual), 27 June, 2018, New York, www.SharedServicesEurope.com
     • Monthly “Meet the Manager” meetings in different cities across CEE (Complimentary Invitations for ESSA Members.)
     • Bespoke events in cooperation with Cities, Countries, or other Associations. (Complimentary Invitations for ESSA Members.)
     • Micro-events that are super-focused on single solutions/verticals. (Complimentary Invitations for ESSA Members.)

e) Advertising on ESSA Website for 3-month period.
All new-Member Service Providers will receive complimentary 3-month Advertising on ESSA website, which will raise awareness of your brand and targeted solutions for Business Services Centers.

f) Pre-Decision Advisory.
ESSA provides one-off, bespoke Advisory services to Investors that are considering setting up Business Services centres in CEE. Our scope is limited to “Pre-Decision Advisory” and our role is to provide initial suggestions and “hand-holding” in the early stages, including introductions/vetting of subsequent advisors, direct introductions to City Officials from across the CEE region, and direct introductions to SSC peers already operating in the region.
Advisory-on-Advisory services: We do not aim to replace or compete with large global advisory groups, but rather can give you some local insight into both “global advisors” and “local advisors”, including direct contacts (tele/emails), reputational insights, and references. These advisors can offer deeper insight into locations; SSC implementation; and the full range of services you'll need to make a transition smooth. You'll also need help and introductions to various Cities; Office Agencies and Developers; and HR/Recruitment.

Your contact with us is immediately confidential.
Please contact directly Thom Barnhardt, +48-508-143-963 (in Poland); [email protected]

g) Career Tools:
As a top manager inside an SSC/BPO (including Site Director, HR Director, Process Owners, Finance Director, etc.), you've got insight that your peers would love to be privy to. We give you the opportunity to share your insights via preferred speaking slots at our Events and partner events, and our “Meet the Manager” Interview Series..

Membership:
Additional benefits are included in our Membership PDF. Please email us at tb(at)sharedserviceseurope.com to get the Membership PDF of bespoke benefits ESSA provides to you.

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EVENTS

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QUICK LINKS

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  • Home
  • News
  • Events
    • 2025
      • CEE Business Services Summit & Awards 2025
      • Build it or Buy It?: Outsourcing in CEE and Poland
        • Paris 2024 - Nearshoring to Poland
        • United States 24 Sept - Build it or Buy It? Techinar
        • Switzerland 27 Nov - Build it or Buy It?
      • BSC Beach Volleyball Tournaments 2025
        • Registration Details
        • Register Your Team
        • Register For After-Party
        • Credit Card Payment
        • Questions & Answers
        • Venues
        • Logistics for Players
        • Charities
  • CEE BSC Summit & Awards
    • 2025
      • Summary & FAQs
      • Photos: Awards Gala 2025
      • Photos: Summit Days 5-6 March
      • Submit Nominations
        • Transformation Project 2025
        • New Entrant CEE
        • University Cooperation
        • AI and Process Automation
        • Diversity
        • Employer Branding
        • Top Customer Experience Provider - BPO
        • IT Outsourcing Services
        • CSR CEE Poland
        • Director GBS-CEE
        • Director GBS-Poland
        • HR Director-CEE
        • Vibrant Employers: 7 Countries and 7 Polish Cities.
        • Dynamic City CEE
        • Dynamic City Poland
        • Emerging City CEE
      • 5 March: AI & Showcases
      • 6 March: Agenda
      • Jury 2025
      • Attendance 2025
        • Cee BSC Tickets
        • Cee BSC TABLES and SHOWCASES
      • Sponsorship & Branding
      • Venue 2025
      • FAQs 2025
  • Directory
    • Update Directory Listing
    • Boost my Brand - Directory
      • Directory - Credit card payment
    • GBS Profile-Presentation
    • Buy Directory
      • Buy Directory via CreditCard
    • Advertise in Directory
  • About
    • Who We Are
    • Solutions
      • Boost your Brand - BSCs only
      • Meet the Directors-Videos
        • Thanks for Directory Submission 2025
    • Pre-Decision Advisory
    • Contacts & Advisory Network