Swissport, Elevate setting up shared services centre in Sofia

Swiss aviation services company Swissport International AG has partnered with Bulgarian flexible workforce solutions provider Elevate to establish a shared services centre in Sofia, set up in May 2025.

Now the new hub, located in Business Park Sofia, is fully operational and supports Swissport’s key business functions and processes with a focus on strategic activities and workflow transformation.

Elevate, formerly known as Easy Consult, has built a strong team in Sofia and established itself as a trusted workforce solutions partner for Swissport in Switzerland.

"The establishment of our Shared Services Center in Sofia marks a milestone in Swissport’s global transformation journey," Swissport International CEO of Switzerland, Italy & France Bruno Stefani said. "By partnering with Elevate, we are not only driving operational excellence but also tapping into Bulgaria’s talent and dynamic business environment to build a future-focused hub that will support long-term value creation across our organisation."

Following the partnership with Swissport, Elevate is now developing a second partner hub for another international client, the company said.

Elevate provides end-to-end business solutions across 12 offices in seven countries - Germany, Bulgaria, the U.S., Poland, Romania, Serbia and Croatia. It serves sectors such as IT, engineering, automotive, accounting and finance, retail, logistics, manufacturing and hospitality.

Zurich-headquartered Swissport is the world’s leading provider of airport ground services and air cargo handling. It operated at 279 airports across 45 countries on six continents as of the end of 2024, employing a global workforce of some 61,000 staff.