Maersk launches a shared service centre in Warsaw

The new office in the heart of the Polish capital addresses the growing need of providing European customers with contemporary services and supports various parts of the business in several languages.

Situated in a newly developed office and residential compound with a strong focus on a sustainable and collaborative environment, the new Maersk office is in the heart of the city’s fast-growing Wola district, which has over the past decade become Warsaw’s vibrant financial and business centre. The location is for over 100 Maersk colleagues already working there, representing 9 nationalities with an average age of 28.

"I'm immensely proud of this significant milestone. Adding a new location in Warsaw not only strengthens our presence in Europe but also underscores our commitment to improve customer experience, centralise and standardise operations", said Caroline Wu, Head of Global Service Centre organisation at Maersk.

"It is fantastic to see how this project has taken shape, as we now have a new hub in the heart of Warsaw, helping us serve our customers across the region. This is a testament to Poland’s great potential as a talent hub, and I am so happy to see the engagement and positive vibes I have experienced in the office", said Aymeric Chandavoine, EVP and President Europe.

The official inauguration of the new site, which happened on 21st August, marks a major milestone for Maersk in Europe. As the company continues to expand and innovate in the region, the new service centre in Warsaw will play a pivotal role in supporting these ambitions, ensuring new standards for efficiency and customer service in the region.