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NEWS


Tata Consultancy Services opens engineering center in Romania as part of European expansion

18/11/2025
 
Officially announced in late summer, Tata Consultancy Services (TCS), part of India’s Tata Group, has opened a new engineering center in Romania as part of its strategic expansion across Europe, the company announced. The facility will focus on software-defined vehicle (SDV) technologies, positioning Romania as a key location in the firm’s efforts to develop next-generation mobility solutions.

The Romanian center is part of a broader European initiative that includes the opening of two additional automotive delivery hubs in Germany, located in Munich and Villingen-Schwenningen. These investments are aimed at supporting TCS’s global automotive clients as the industry transitions to advanced digital and software-driven platforms.

TCS, founded in 1968, is one of the world’s largest IT services firms and a core entity within the Tata Group, a conglomerate with nearly 100 companies spanning industries including automobiles, energy, retail, steel, telecommunications, and media. The Tata Group owns global automotive brands such as Jaguar Land Rover and Tata Motors.

TCS reported consolidated revenues of USD 30 billion for the fiscal year ending March 31, 2025, and employs more than 600,000 people worldwide.

“These new engineering and delivery centers reaffirm our commitment to the European market and will play a vital role in our ability to co-innovate with clients across the automotive sector,” the company stated.

Sanofi, Lexmark and TCS win big in Budapest!

18/11/2025
 
At the annual HIPA (Hungary) event held in Budapest (13 November 2025), the following companies were finalists and Winners.  The event is co-organized by ABSL Hungary and AmCham Hungary.

BSC Investor of the Year:
  • EPTA
  • P3=Nomea
  • Sanofi – WINNER
Business Excellence & Innovation:
  • Lexmark – WINNER 
  • Process Solutions
  • Unisys
Best in Education and Talent Development:
  • Kyndryl 
  • Korber (Pecs)
  • TCS - WINNER


TCS opens new office in Bucharest

18/11/2025
 
TCS

PwC CEE launches first-to-market solution to provide Assurance for AI

10/11/2025
 
PwC CEE announced (10 November) the launch of Assurance for AI. This is a first-to-market suite of services and solutions designed to provide independent assurance and other related AI Trust services.

This innovation addresses growing demand among businesses for greater control over AI technologies. Assurance for AI brings confidence that AI systems are being designed, deployed, and operated responsibly and transparently—and meet evolving regulatory expectations. 

Our Assurance for AI and AI Trust Services help our clients build trust in their AI systems. They focus on key pillars such as data trust, security posture and broader risk management. 
Our multidisciplinary teams work together with clients to meet evolving risk, regulatory, and business challenges. These teams combine deep technical AI expertise with proven capabilities in risk management, digital trust, internal controls, and audit.
How PwC CEE’s Assurance for AI services can help organisations Our services can help clients: 
  • Gain an independent perspective on the integrity, robustness, and fairness of their AI systems. 
  • Assess governance frameworks and control environments for AI oversight.  
  • Evaluate data sourcing and management practices to address risks such as bias, drift, and other common vulnerabilities. 
  • Assess the design and effectiveness of monitoring and testing procedures. 
  • Support outcome explainability and interpretability through tested insights into AI outcomes. 
  • Receive guidance into how company procedures compare to leading practices and emerging standards and regulations.  

    FULL STORY


Mastercard to open new BSCs in Warsaw and Gdańsk

10/11/2025
 
Mastercard has announced the expansion of its operations in Poland with the launch of new professional services centers in Warsaw and Gdańsk. The newly hired, highly skilled experts will support the development of advanced technological and advisory solutions for Mastercard’s clients across Europe and globally. These hubs will further strengthen Poland’s position as a key center of innovation and digital transformation in the region.
Growth of Mastercard’s Professional Services CentersThe expansion of Mastercard’s activities in Warsaw and Gdańsk is part of the company’s global strategy to establish centers of excellence that support the digital transformation of the financial sector. Poland was selected due to its pool of highly qualified professionals, central location in Europe, and stable regulatory environment.
The new professional services center in Warsaw will employ experienced specialists in strategic consulting and advisory services. These teams will support clients across Europe in areas such as data analysis, digital product development, cybersecurity, artificial intelligence, and business strategy. By 2028, the number of qualified staff in this hub is expected to double, reaching over 300 employees.
In Gdańsk, Mastercard’s technology center focuses on open banking and data-driven innovation, providing services to clients around the world. The company plans to employ around 100 highly skilled experts at this location by 2028. Leveraging experience from its 2021 acquisition of Danish open-banking firm Aiia, the Gdańsk-based team is developing open finance solutions. Their work in data and product management will further drive the digital transformation of the financial sector.
“Poland has long been one of Mastercard’s key markets in Europe. I am proud that our professional services centers, staffed with highly specialized experts, are being built right here. Poland needs places that play a leading role in direct client engagement and support the development of innovative solutions in the financial ecosystem. These centers strengthen our position as a significant financial hub on the global map. The decision to scale up in Warsaw and Gdańsk confirms Mastercard’s confidence in the potential of Polish talent, the stability of the country, and its strategic role in Europe,” said Marta Życińska, General Manager of Mastercard Europe in Poland.
Together, the Mastercard centers in Warsaw and Gdańsk form a powerful engine of innovation, integrating consulting, data analysis, and advanced technologies to support the growth of digital payments. As Mastercard expands beyond traditional payment services, areas such as data analytics, cybersecurity, and advisory services are becoming increasingly important sources of value and innovation.

BOLT's service hub expansion in Bucharest picks up pace

5/11/2025
 
The local service hub of Estonian giant Bolt, operated by Bolt Services RO, has become the third largest office in the group, with a total of almost 300 employees, of which 100 specialists work in the technology area, developing solutions for real-time traffic monitoring for Bolt’s digital products – the ride-hailing app and the food ordering app (Bolt Food), as well as identity verification systems used in its apps.

In an interview with Maria Niculescu-Aron, CEO of Bolt Romania, she tells us more about their development plans:

The Bucharest service hub has become the company’s third largest office globally.
We currently employ nearly 300 people and are continuing to recruit. The technical team in Romania, consisting of 100 specialists, develops essential functionalities for Bolt applications globally, such as mapping services, geolocation and identity verification systems, used in over 50 countries.

♦ In addition to the engineering component, the Bucharest hub also provides operational, support, sales and marketing services for all local business lines – ride-hailing, food delivery and scooters.
 

The company also has tech hubs in its home city of Tallinn, as well as in Berlin and Warsaw. "Over the years, the Bucharest hub has grown and become Bolt's third largest office globally, today bringing together business and technology teams under the same roof. On the business side, our office in the country is composed of teams dedicated to local Bolt services, from ride-hailing, to food delivery and to scooter rental, as well as local marketing operations. On the technology side, our engineering teams are behind some of the most innovative solutions in the application, from the development of Bolt's own real-time traffic mapping and monitoring technologies, to the development of identity verification systems and applications used daily by couriers, restaurants and customers", said Maria Niculescu-Aron, general manager of Bolt Romania, in an interview for ZF. She took over the leadership of Bolt's on-demand transportation division in March of this year, bringing with her over 12 years of experience in various roles abroad, both in start-ups and corporates, with a focus on digitalization.

Full Story

Siemens Financial Services recruiting for its new SSC in Warsaw

5/11/2025
 

Siemens Financial Services GmbH will establish a Shared Service Center (SSC) in Warsaw.

They are recruiting, for example, for positions like this:

"The Customer Account Manager (f/m/d)  oversees a team of junior and senior associates within the SSC, ensuring efficient and accurate processing of customer payments across European markets. This leadership role involves process optimization, team development, and cross-functional collaboration with internal departments and external banking partners."

Responsibilities:
  • Supporting the head of SCC in setting up a team culture for a new established Shared Service Center, including sense of belonging, common targets.
  • Acting as local SSC deputy, helping to execute the SSC strategy for SFS COF.


Bulgaria steps up its digital game on global level

5/11/2025
 
In an interview in SEEnews, Yordan Ginev, Chairman of AIBEST and Managing Director of DIGITALL Bulgaria, tells us about Bulgaria's continued transformation from digital "after-thought" to global tech-solutions hub.

Оver the past fifteen years, Bulgaria has transformed into a hub for high-tech solutions with global reach. In 2023, 817 companies in the BPO, ITO, and R&D sectors operated in Bulgaria, employing more than 104,000 people. This makes the industry one of the strategic drivers of the national economy. AIBEST’s mission is to ensure the sector continues to grow sustainably —with higher added value, more innovation, and a stable contribution to GDP.

ING Hubs and its Impact on the bank's strategy: How Hubs Romania will develop, according to Marnix van Stiphot, COO of ING Group.

5/11/2025
 
“We are building the best bank in Europe, and hubs are playing a key role in our strategy.”

The network is diversified, with each hub having clear specializations: the largest, in the Philippines (over 6,000 employees), covers a wide range of services - from software development to financial crime prevention, finance and retail & wholesale operations, while the hub in Poland (with over 3,000 employees) focuses on software development, infrastructure, automation and fraud prevention and financial crime. In the hub in Slovakia (over 1,500 employees) wholesale operations are managed, and the Turkish hub (200 employees) set up last year specializes in software development and data analysis. And the newest centre, recently opened in Spain, is focused on infrastructure and application development, being the only one in the network of tech hubs ING that is in the eurozone.

In this complex ecosystem, the hub in Bucharest has formed an essential role in technology, focusing mainly on software development, data management and analysis, as well as risk management.
The Romanian Hub, a strategic center with over 2,300 experts constantly growing
In its ten years of existence, ING Hubs Romania has evolved from a “small software development center” to a strategic hub and a key element of the global network.

Full Story

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  • Home
  • News
  • Events
    • 2025
      • CEE Business Services Summit & Awards 2025
      • Build it or Buy It?: Outsourcing in CEE and Poland
        • Paris 2024 - Nearshoring to Poland
        • United States 24 Sept - Build it or Buy It? Techinar
        • Switzerland 27 Nov - Build it or Buy It?
      • BSC Beach Volleyball Tournaments 2025
        • Register For monthly Volleyball Updates
        • Photos: Vilnius GBS Charity Beach Volleyball 2025
        • Photos: Budapest Volleyball 2025
        • Registration Details
        • Register Your Team
        • Register For After-Party
        • Register For Yoga Classes
        • Credit Card Payment
        • Questions & Answers
        • Venues
        • Logistics for Players
        • Charities
  • CEE BSC Summit & Awards
    • 2026
      • Summary & FAQs
      • Jury 2026
      • Attendance 2026
        • Cee BSC Tickets
        • Cee BSC TABLES and SHOWCASES
      • 25 February: AI & Showcases
      • 26 February: Agenda
      • Submit Nominations
        • Transformation Project 2026
        • New Entrant CEE
        • University Cooperation
        • AI and Process Automation
        • Employer Branding
        • CSR CEE
        • Director GBS-CEE
        • Director GBS-Poland
        • GPO Director
        • Vibrant Employers: 7 Countries and 7 Polish Cities.
        • Best After-Care Services of a City
        • Emerging City CEE
      • Venue 2026
      • Sponsorship & Branding
      • FAQs 2026
    • 2025
      • Photos: Awards Gala 2025
      • Photos: Summit Days 5-6 March
  • Directory
    • Update Directory Listing
    • Boost my Brand - Directory
      • Directory - Credit card payment
    • GBS Profile-Presentation
    • Buy Directory
      • Buy Directory via CreditCard
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  • About
    • Who We Are
    • Solutions
      • Boost your Brand - BSCs only
      • Meet the Directors-Videos
        • Thanks for Directory Submission 2025
    • Pre-Decision Advisory
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