Sodexo BRS Romania, the leader in extra-salary benefits and reward services to improve the employees’ quality of life, continues the digitalization process assisted by RPA supported by NTT DATA Romania, a trusted global innovator of IT and business services. NTT DATA Romania will help Sodexo develop new RPA processes and maintain the existing RPA solutions.
RPA is helping Sodexo to offer better services to the stakeholders, translated into real improvements in the services delivered to both clients and network partners, facilitating the maintenance processes and communication. It also ensures sustainable automation of all the areas of processes, from the front office to the back office, offering a better experience to our clients and partners.
Using RPA is for us a key tool in the digitization direction, enabling easy access to our platforms and services and real-time answers. We estimate that the time for operational activities, as invoicing, reimbursement, credit notes, will be reduced significantly, in some cases, by a half. At the same time, saving time from routine activities, will enable our employees to specialize in areas where their expertise is more important and will pursue their capability to growth and innovation”, said Laurent Sury, Chief Financial Officer, Sodexo BRS Romania.
NTT DATA Romania’s value-added consists of the specific know-how for any activity flow in customized solutions and services for processes identified to be automatized. The solution will transform business processes by applying best-in-class process blueprints and reusable automation components.
“In an era dictated by responsiveness to customers, robotic process automation (RPA) is fast becoming crucial for all organizations looking for digital transformation. Our RPA expertise helped Sodexo streamline the routine process with RPA to increase the efficiency, speed, and accuracy of business processes. We look further to extending our partnership and supporting Sodexo’s digital transformation process,” said Dragos Căţoiu, Head of Local Business NTT DATA Romania.