In September, Croatian company management firm Meritus Ulaganja said it has acquired 51% in Serbian business process outsourcing (BPO) services provider Trizma for 2.16 million euro.
Meritus Ulaganja carried out the acquisition via its Zagreb-based subsidiary Meritus Upravljanje.
"The entire management and all employees were retained in the merger and the existing Trizma shareholders will retain an active role in the company," Meritus Ulaganja board chairman Ivan Posavec said. "As the first and largest independent BPO company in Serbia, we have had long discussions with potential investors and partners, and have chosen Meritus Ulaganja as our strategic partner for further growth," said the head of Trizma, Eldar Banjica.
Meritus Ulaganja is the parent company of one of the largest BPO companies in the region, Zagreb-based M+ Group, with key clients in the areas of telecommunications, energy, and transportation, among others.
Following the acquisition of Trizma, M+ Group will do business at six locations (up from the current five) in four countries - Slovenia, Croatia, Bosnia and Serbia, employing more than 2,700 people and providing services to over 150 clients in more than 50 countries. M+ Group's international clients include Deutsche Telekom, Microsoft, RWE, Bosch, DHL, Siemens, Carlsberg, among others.
Trizma was established in 2002 and provides services to clients from the banking, parcel delivery and other industries from its contact centres in Belgrade and Bosnia's Banja Luka.