About 77% of shared service centers (SSCs) in Hungary plan to expand in future, survey results presented at a conference organized by the Hungarian Service and Outsourcing Association (HOA) on Wednesday show, according to a report by state news wire MTI.
The share is up from 66% in a survey conducted in 2018, Corvinus University docent Robert Marciniak told the conference. During the same period, the share of SSCs that expects stagnating business volume fell to 20% from 31%, he added.
About half of SSCs manage accounting activities, while 27% provide IT support and 13% customer services, according to the survey.
Réka Komáromi, a partner at consultancy EY, said 205 SSCs, with a combined headcount of close to 74,000, operate in Hungary at present.
Tünde Kis, deputy head of the Hungarian Investment Promotion Agency (HIPA), said decision were taken on 25 investments in the sector last year, creating more than 3,000 jobs.