CEE BSC Agenda 6 March

6 March 2025 (Day 2): Agenda

“Summit Day: 6 March” (8:00am - 15:30)

Join us for top KeyNote Speakers, Panelists, Case-Study presentations and “lessons learned” from top GBS Directors from across CEE, and benefit from a day of practical, actionable next-steps.
On this 2nd Day, we split up into our main, Plenary stage and "BreakOut Sessions".

8:00 - 9:00

Coffees and Registration

9:00 - 9:05

Opening & Welcoming comments.

THOM BARNHARDT,
CEE BUSINESS MEDIA and
European Business Services Assoc

BSC CHARITY BEACH VOLLEYBALL TOURNAMENTS - SUMMER 2025
(Warsaw, Krakow, Budapest, Vilnius, Bucharest)

9:10 - 9:50

Keynote Opening Panel: "Transformation: What does it mean?"
A panel of 3 Transformation Directors unveil their plans and projects.
Moderator: tba

9:50 - 10:30

How well-established GBSs can win new functions and processes from their global HQs.
How to "stay ahead of the curve". Opportunities in Treasury, AI, ESG, Data Analytics, and other niche services.

Panelists: tba
Moderator: tba

10:30 - 11:00

Conversations & Coffees

11:00 - 11:45

The CEE-India Symbiosis:
Re-imagining the "Friend or Foe" relationship between India and Central Eastern Europe/Baltics. How combining the strengths of CEE service-delivery with India-based services can shift the paradigm.

Panelists: tba
Moderator: tba

11:45 - 12:05

2 AI Nominations Showcase Presentations:
A deeper-look into 2 AI projects that are among the top Nominees for "Top AI Initiative of the Year".

Presenting Companies: tba, after short-list is announced.

12:05 - 12:35

Breaking Through the Technology Hype
Separating Promise from Performance in Process Mining, AI, and Automated Statement Reconciliation.

Transparent, Oscar Reitsma

12:00 - 12:30 (Stage 2)

What are the big global brands doing? An update from 5 GBSs keeping a low profile (7 min each).

12:30 - 13:30

VIP Luncheon and Conversations

Stage 1:

13:30 - 13:50

From Captive to BPO Provider; "Devil in the Details:
How to transition services from captive to BPO provider.

Speaker: tba

13:50 - 14:10

DACH & Mittelstand Nearshoring to CEE:
Opportunities abound for mid-sized DACH companies to cooperate with CEE services providers.
Speaker: tba

14:10- 14:30

Talent Development in your GBS:

Speaker:
tba

Stage 2:

13:30 - 13:50

The Business-Benefits of moving to the Cloud.
Get past the tech, and think about the commercial side of cloud-transition.
Speaker: tba

13:50 - 14:10

Locations in Focus
A new look at fresh locations for CEE Delivery Centres.

Speaker: tba

14:10- 14:30

Break-Out Session (tba):

Speaker: tba

14:10 - 14:45

Keynote (Closing):
The essential global role of CEE's GBS operations.

tba
tba

14:45 - 15:55

1-on-1 InPerson Meetings; and OnLine Meetings. Arranged via our world-class Event App Brella.

15:00 - 16:00

Bonus online afternoon session - for US corporates:
"Buy it or Build it?"
Examine the trade-offs between establishing a fully-captive Shared Services centre in CEE, versus the “Shared-Services as a Service” option of buying services to minimizing risks and capex.

(We expect about 20 US Corporates to join for this one-hour deep-dive.)