Agenda 5 March: AI-in-focus; and Nominations Showcase Presentations
|
AI in Focus, Plus Showcase Presentations
|
Our first day features a focus on AI, applied to GBS operations, with Case Studies, and practical, actionable advice. We also have our highly-popular "Nominations Showcases”. These rapid-fire (10 min only) presentations give you insights into best-practices from top, short-listed BSCs across the CEE and Baltic regions.
|
|
8:00 - 9:00
|
Start the Day strong with our Networking Breakfast, fresh juices, and omelette station!
|
|
9:00 - 9:10
|
Welcome and Opening Comments.
|
THOM BARNHARDT, ORGANIZER
|
|
BSC CHARITY BEACH VOLLEYBALL TOURNAMENTS - SUMMER 2025
|
|
9:15 - 10:00
|
AI Applied. How GBS operations are using AI to fundamentally transform their processes. Case-studies, best-practices and examples of AI-in-action inside CEE and Baltics GBS operations. (followed by a "deeper-dive", 45-min workshop: "Practical Uses of AI in Business Services") Speaker: Michal Targiel Partner, Leader of AI & Intelligent Business Process Automation, PWC
|
|
|
|
|
10:00 - 10:30
|
AI Nominations Showcase Presentations: A look behind-the-scenes at 2 finalists for "Top AI Implementation of the Year"
|
|
10:30 - 11:00
|
Coffees & Conversations
|
|
11:00 - 12:00
|
6 Nominations Showcase Presentations (6 x 10 min each).
|
|
12:00 - 12:30
|
GBS Transformation - perspectives from HQs
A panel of 2 Transformation Directors unveil their plans and perspectives. Moderation by: Elias van Herwaarden, Location Perspectives Panelists:
|
|
12:30 - 13:30
|
VIP Luncheon and Conversations
|
|
13:30 - 14:30
|
Nominations Showcase Presentations (6 x 10 min each).
|
|
14:30 - 15:30
|
AI Workshop: "Practical Uses of AI in Business Services"
A deeper-dive into AI in-practice, and applied to the GBS sector. Speaker: Michal Targiel Partner, Leader of AI & Intelligent Business Process Automation, PWC
|
|
15:30 - 16:15
|
Closing Coffees and 1-on-1 Meetings
|
20:00 - 22:00 Opening night reception (2nd floor, Hotel Intercontinental)
(Beers, wines and networking)
(Beers, wines and networking)
CEE BUSINESS SERVICES AWARDS 2025
Location: Warsaw, Poland
Date: 5-6 March, 2025
Attendees: InPerson (limited to 300) + online Brella.
Dress Code: Black Tie (formal attire)
Date: 5-6 March, 2025
Attendees: InPerson (limited to 300) + online Brella.
Dress Code: Black Tie (formal attire)
