Singapore-based business process outsourcing (BPO) services provider TDCX said on Wednesday that it has opened a campus in Bucharest, where it plans to hire 100 in its first year of operations.
TDCX is aiming to build a strong presence in the region and in Europe by servicing new clients as well as extending some of their
regional partnerships into global ones, it said in a press release.
TDCX added that it expects to employ upwards of 100 people within its first year of operations in Bucharest.
“Bucharest ticked many boxes for us to perfectly complement our recently established multi-lingual campus in Barcelona. Bucharest is not only one of the best locations in Europe but also offers a rich pool of exceptional and experienced digital talent to complement the high touch Barcelona offering with a consistent and coordinated approach," TDCX Europe senior vice-president Sophie Chelmick said.
"TDCX is experiencing an outstanding growth period and we are building a strong European arm for the TDCX group and for our global partners," Chelmick added.
The new campus in Bucharest is TDCX's first in Eastern Europe.
"Although we are still operating in challenging global period this new market-entry by TDCX is an affirmation of the great talent availability and potential of our country as well as the business services industry," TDCX Romania country director Daniel Mereuta said.
TDCX is a leading global provider of outsourced digital customer care and sales acceleration solutions to brands. Founded in 1995, it now operates campuses in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Spain, Romania and Colombia.Its clients are active in a variety of areas such as digital advertising, e-commerce, travel and hospitality, technology, automotive, consumer electronics, and fintech sectors.