The German global supplier of parts for the automotive industry has officially opened its Wroclaw Business and IT Services Center for Europe. Anna Berczyńska, Managing Partner, Director of Global Business Service Organization, said they aim to employ 800 people in the new BSC operation, which will provide group services, such as F&A, IT, purchasing, and logistics. The Schaeffler Group is a global automotive and industrial supplier, employing 92,000 people, and in 2017 generated revenues of EUR 14 billion.
"Wrocław offers excellent conditions to Schaeffler. You can find highly motivated and qualified employees who speak different languages and good infrastructure. In our Business and IT Services Center, we want to improve our internal services for the group and thus increase the company's competitiveness, "says Dietmar Heinrich, financial director at Schaeffler AG.
"We need talented employees who will help us gradually increase our operational capabilities and achieve even higher quality of services. In return, we offer the most modern jobs, attractive remuneration and numerous development opportunities in the global corporation "- says Anna Berczyńska, director of the new Schaeffler branch in Wrocław.
The 30-member Jury has returned preliminary results for the 7th annual CEE Business Services Awards, 30-31 January, Warsaw – and the following companies have been Short-Listed for the Awards.
This year we are expecting a sold-out audience of 300+ top executives from more than 25 countries - with more than 50 being international firms from western Europe, Scandinavia, United States, UK and India - interested in setting up, expanding, or optimizing their business services centres in central Europe.
Thanks to all the world-class companies that submitted Nominations!
Tickets (limited) can be reserved here: http://ceeoutsourcingawards.com/attendence/
Short-Listed Companies 2019:
BPO Firm of the Year:
Cognizant Technology Solutions
FRISTA Retail Business Center
innotec International AD
Tata Consultancy Services Ltd. Hungary Branch
Business Centre Manager – BPO:
Capgemini Business Services (Wojciech Cichon)
FRISTA Retail Business Center (Szymon Stadnik)
SCC Services Romania (Mihai Bondar)
Tata Consultancy Services Ltd. Hungary (Prabal Datta)
Business Centre Manager – SSC – CEE:
3m Global Service Center Poland (Rafal Olejniczak)
Booking.com (Simbula Salvatore)
Cognizant Technology Solutions (Kim Leandersson)
Danske Bank Global Services Lithuania (Rosita Vasilkeviciute)
Eaton Enterprises (Hungary) Kft. (Csaba Szende)
Henkel Slovensko (Christian Schulz)
Kellogg's (Kim Karstensen)
SEB (Ruta Jasiulioniene)
Tele2 Shared Service Center (Colin Leigh)
Telia (Marius Ivanauskas)
Business Centre Manager – SSC – Poland:
Cisco Systems Poland (Krakow) (Ramon Tancino)
Citibank Europe plc (Iwona Dudzinska)
Dentons Business Services EMEA (Piotr Macieja)
DFDS Polska (Radek Mierzejewski)
GSK Services (Sebastian Drzewiecki)
Orange Polska (Michal Wierzbowski)
RBS (Neil Walker)
Business Services Firm – the Baltics:
CIRCLE K BUSINESS CENTRE
DNB bank ASA Latvijas filiale
MSC Shared Service Center Riga SIA
Nasdaq Technology and Business Support Competence Center
Tele2 Shared Service Center
Business Services Firm – CEE:
Business Services Firm – Hungary:
AGCO Budapest Service Delivery Center
Air France - KLM
Diageo Business Services Ltd
Eaton Enterprises (Hungary) Kft.
National Instruments, EMEIA Shared Service Center, Debrecen, Hungary
Business Services Firm – Poland:
3M Global Service Center Poland
Cisco Systems Poland (Cisco Global Customer Experience Center in Krakow)
Dentons Business Services EMEA
DFDS POLSKA SP. Z O.O.
PKP Energetyka Centrum Usług Współnych
PwC Service Delivery Center
CSR Initiative – CEE:
Cognizant Technology Solutions (“Outreach Hungary”)
Dell Slovakia (Dell Volunteers Project Management)
EPAM Systems (eKids Belarus)
Henkel Slovensko (Sustainability Ambassadors)
IT Services Hungary (IT Education Program for Roma children)
Kellogg's (Hope and Homes Association Collaboration)
Morgan Stanley (Hungary Charity Program)
T-Systems Slovakia (AjTy (IT) Senior)
Tata Consultancy Services Ltd. Hungary (Opening New Horizons to Disadvantaged Children through goIT)
Western Union (Education for better)
CSR Initiative – Poland:
Capgemini Polska (Project Theater)
Citi Service Center Poland (Citi Global Community Day)
Fujitsu (Appreciation Day)
GSK Services (Orange Days @ Business Service Center GSK IT)
National Westminster Bank (Natwest LGBT+ Diamonds 2018 Awards)
PwC (Business vs smog)
Sii Poland (Sii Runs 40th PZU Warsaw Marathon)
Digital Services Firm – CEE:
Cognizant Technology Solutions
IBM International Services Centre s.r.o.
Tata Consultancy Services Ltd. Hungary Branch
Digital Services Firm – Poland:
Aspire Systems Poland (Goyello)
Dynamically Developing City – CEE:
Dynamically Developing City – Poland:
Emerging City – CEE:
Emerging City – Poland:
Employer Branding Initiative:
BP Ltd. (BP Sing-Along)
Citi Service Center Poland (High School Technology Attraction)
ExxonMobil Business Support Center Hungary Ltd.
Fujitsu Technology Solutions (Operation Fujitsu: KAT-E)
IBM International Services Centre s.r.o. (IBM FEST Slovakia)
If P&C Insurance AS Latvian branch
Luxoft (Brazilian Recruitment Project)
Morgan Stanley (Chess Picnic and Ted-X Partnership)
Pfizer - Global Financial Solutions
Sii Poland (Great Place to Work)
Tata Consultancy Services Hungary (MAX at your service: AI in Recruitment)
HR Director of the Year: Atea Global Services (Dace Tavare)
Cognizant Technology Solutions (Edita Znutiene)
Conduent (Florentina Vasiliu)
Nasdaq Technology and Business Support Competence Center (Rita Cepinskiene)
SCC Services Romania (Catalin Constantin)
Skandinaviska Enskilda Banken AB (Ruta Valatkiene)
Stefanini (Olga Botusan)
Tata Consultancy Serivces Ltd. Hungary (Gabriella Zaharia)
Western Union (Zivile Valeisiene)
New Entrant – SSC:
Bazaarvoice UAB (Vilnius)
Centric IT Solutions Lithuania (Kaunas)
NKT Lithuania (Kaunas)
PwC (Lwiv, Ukraine)
Yara International (Vilnius)
Standard Chartered (Warsaw)
London Stock Exchange (Bucharest)
RPA Implementation of the Year:
3M Service Center EMEA
Avis Budget Group Business Support Center
Capgemini Business Services
National Westminster Bank Plc
Unique Services Provider – CEE:
Danske Bank Lithuania
Impact Advisory - In Association with Dentons LLP
NFQ Technologies, UAB
Tata Consultancy Services Ltd. Hungary Branch
Unique Services Provider – Poland:
Competence Call Center
PwC Financial Crime Unit
ASPIRE (The Future of Global Business Services)
State Street (Dual Education Programme - State Street & WSB in Gdansk)
BNP Paribas Securities Services (Kozminski University Partnership)
BP Ltd. (SSC Course at University of Szeged)
Chartered Institute of Management Accountants, CIMA (Partnership with Wroclaw University of Economics)
Citi Service Center Poland (AML Specialization – Kozminski University)
Cognizant Technology Solutions (ISM University Partnership)
Conduent (Refurbished Classrooms)
Debrecen Business Service Centers Roundtable
Educatie Informala SA (Romania)(The Informal School of IT)
EPAM Systems (Belarus)(University Program)
IBM International Services Centre (Slovakia)(IBM University-Academic Programs Slovakia)
IT Services Hungary (E-LIT Program)
Vibrant Workplace – Poland (Company, Office Name, Developer):
3M GSC Poland (Dubois 41, Nacarat)
Aon Sp. z o.o. (Enterprise Park, Avestus)
Cisco Systems Poland (Enterprise Park, Avestus)
Fujitsu (Nowa Fabryczna, Skanska)
GSK Services (Business Garden, Vastint)
PwC Service Delivery Center (Silesia Business Park, Skanska)
Whirlpool Company Polska (Nowa Fabryczna, Skanska)
State Street (Gdansk - Titanium (Alchemia); Krakow - Kazimierz Office Centre, .BIG, Bonarka, Edison)
Vibrant Workplace – CEE (Company, Office Name, Developer):
Adform Lithuania (Premium in Vilnius, Kauna Horse Post Station, Evolis)
AGCO Budapest Service Delivery Center (Office Garden IIL, GRT Group)
allnex (Astras Business Centers, Mcity)
Avis Budget Group Business Support Center (Green House Office, Skanska)
Cognizant Technology Solutions (Mill Park, Skanska)
Danske Bank Lithuania (Danske Campus, MMM Projektai)
ExxonMobil Business Support Center Hungary (CenterPoint, GTC)
Johnson Controls International (Slovakia)(Panorama Business II, JTRE)
Kellogg's (Floreasca Park)
Nasdaq Technology and Business Support Competence Center (k29, Lords LB AM)
Pfizer - Global Financial Solutions
Swiss Re (Bratislava)(Twin City B, HR Reavis)
Conectys, a leader in multilingual and multicultural outsourcing services, after conducting extensive market research, has chosen Poznan for the diversity of its talent pool, education level and language skills diversity. Conectys starts its Polish operations with 50+ employees, and plans to reach over 100 employees by the end of 2018. This rapid expansion is projected to continue into 2019.
“We’re very pleased with our early experience in Poznan,” says Conectys’ CEO Arnold Cobbaert. “We’ve had our sights on this location for a while.”
The site in Poznan, Poland was also selected because of its direct connection to international airports and mature telecom and real estate infrastructure. Additionally, it ranks sixth in the business services landscape in Poland and has 1.4 million residents that are well-educated and high caliber. This growth continues the progression of Conectys’ fast-paced global expansions.
Conectys is aggressively hiring now. The company is actively recruiting team members who are fluent in Polish, English, German and/or Russian for content moderation and customer support roles, as well as multiple mid and senior level management positions.
Conectys has facilities in the U.S., Belgium, Romania, Taiwan, Turkey, Poland, and the Philippines. Conectys was also awarded Best BPO firm of the Year 2016 and 2014 at the CEE Business Services Awards and has been ranked a Top 10 Global Multilingual Outsourcing Vendor by leading analysts.
In the last few weeks, a number of new Speakers, Jury Members and Partners have signed on for the CEE Business Services Summit & Awards. New Jury Members are from: Standard Chartered, JLL's Location Advisory Group (UK), Schaeffler, HSBC, BNY Mellon and PerkinElmer. New Speakers include Gartner, TechMahindra, 3M, StateStreet, and HLTech. New Partners include ING Bank, Tata/TCS, UiPath, Symphony, Transparent, CIMA, Soitron, Impact Advisory/Dentons, Positive Productivity, the City of Lodz, the Country of Greece, Digital Teammates, Digital Workforce, Kodak, ABB, WesternUnion, ABB, the Country of Hungary, the City of Iasi (Romania), WinShuttle, and AmerSports.
These 3 specific conferences precede the evening Awards Gala (31st Jan): CEE Process Automation Workshop (30 Jan), HR in BSC Forum (30 Jan), and the SSC Executive Summit. Agendas and Speakers nearly finalized: http://ceeoutsourcingawards.com/summit-agenda/
Harman has opened a new office facility in Lodz, Poland, with 350 engineers developing automotive solutions including the company's summit car audio platform, Ignite platform, OTA software management and maps services. The company has also signed separate agreements with two Polish universities; Lodz Faculty of Physics and Applied Informatics as well as Lodz University of Technology/Faculty of Electrical, Electronic, Computer and Control Engineering.
As part of the agreement, Harman will work with both universities to undertake joint research projects, develop academic research papers and software engineering for embedded systems. Harman will also actively hire both interns and permanent employees from the universities.
"As we seek to further our culture of innovation within Harman and key growth sectors, we are proud to be expanding our operations in an engineering hotbed like Poland," said Harman president Connected Services and CTO, Sanjay Dhawan. "Harman has been growing quickly in Poland, tripling its number of employees within the past two years."
Recruitment for new projects is ongoing, and the company is seeking Eastern European engineers to join its team in Lodz.
DB Schenker Global Service Europe S.R.L. and the DB Schenker Global Business Services S.R.L., assuring international operational support for DB Schenker, Arriva and DB Cargo, became officially DB Schenker GBS Bucharest S.R.L. starting in November.
“We consider this an important milestone for our company, ensuring more efficient workflows and more transparent communication, among the entire organization. We believe that this merger will help us grow faster and we will be able to move more of the DB group’s operations to Bucharest and deliver high quality services, together, as one big team”, Preslav Pavlov, Managing Director of DB Schenker GBS Bucharest S.R.L.
DB Schenker Global Service Europe S.R.L. was launched in 2014, followed by DB Schenker Global Business Services S.R.L, in 2015. Both provide important support for the DB group’s companies, such as Finance & Accounting, Sales Support, Claims, HR Services, Logistics Support Operations, Master Data Management. The new entity counts over 1.100 employees and the merger will bring a global perspective, structure and alignment of all activities within the group’s companies, at high class standards.
Set for 13 June in New York, the annual USA-Europe Business Services Awards returns to America's capital of business New York for its 3rd year. Newest Jury members signed up in December include US-based global directors at PepsiCo, Zoetis, Harman, and 3M.
Www.SharedServicesEurope.com for full update.
The Japanese Transcosmos global outsourcing company will open a centre in Poznan, western Poland. In coming years the company plans to expand and turn the operating centre into one of its key global outsourcing hubs employing up to 500.
The company provides IT and digital marketing services to some of the largest brand name organisations in the world, including Microsoft, Canon, Panasonic, Yamaha, Durex and L’Oréal.
Transcosmos looks back upon 45 years of experience in outsourced services. Originally established in Japan over 45 years ago, it has since expanded throughout Southeast Asia and the rest of the world. Currently Transcosmos has over 100 operating centres across the world employing around 40,000 professionals.
Duco, the global provider of enterprise data quality and reconciliation services, announced that it had officially opened new offices in Wroclaw. The new office, headed by Aleksandra Mlodecka, will support the rapidly growing demand for Duco’s services, ensuring customers globally receive Duco’s superior level of customer service.
Wroclaw is the latest office to open amid rapid growth and adoption of Duco’s self-service, data agnostic platform. Duco is used by financial institutions all over the world to accelerate data quality transformation programs, and to solve a range of data integrity and reconciliation challenges across multiple departments. The Wroclaw office will comprise IT development, technical operations, global services, customer success, as well as finance and administration resources.
“At Duco, our goal is to make managing data easy,” said Christian Nentwich, Founder and CEO. “We have seen significant demand for our services and solutions and needed a strong talent base to support our rapid growth. We are excited to have opened another office and to welcome Aleksandra as our Country Manager. She has an impressive track record and we look forward to benefiting from her expertise as we build out our new offices in Wroclaw.”
Phil Jeffery, Vice President of Engineering, commented, “We are innovators and are focused on leveraging machine learning and artificial intelligence to solve long-standing data problems that have traditionally suffered from manual and legacy point solutions. Wroclaw has emerged as one of Europe's most important financial support centres. We were drawn to its strong base of technical and financial expertise as we continue to help clients improve data quality while automating operational processes.”
Julian Trostinsky, Vice President of Global Client Services, added, “In response to the ever-growing data quality challenges and backlog of reconciliations continuously increasing within the financial industry, Wroclaw is the perfect location to set up a dedicated, talented global services team to provide world class service and support our growth trajectory.”
Nominations in 24 categories are still open for the 7th annual CEE Business Services Awards Gala - set for 31st January, 2019, at Warsaw's Hotel Intercontinental.
Nominations deadline is 23 November. In December, the Jury will receive the full list of all Nominations, to be ranked, resulting in our Short-List to be announced in mid-December. These “Short-Listed” firms move on to the final vote (30th January), to be cast at the Jury Dinner one night before the CEE Business Services Awards Gala – set for 31st January 2019.
Some of our newest Jury members are from top global firms BNY Mellon, Ideal Standard, Telia, Amersports, HSBC, and the Bulgaria Outsourcing Association.
Speakers are rapidly filling up for the 3 related Conferences that precede the Awards Gala, including:
The Awards categories total 24, and companies should complete the on-line form within the next two weeks before the 23 November deadline.
This year we are expecting a sold-out audience of more than 330 guests from more than 25 countries - with more than 50 being international firms from western Europe, Scandinavia, United States, United Kingdom, east Asia and India - interested in setting up, expanding, or fine-tuning their business services centres in central Europe.
For Nominations questions: email@example.com – Ameya Poyarekar, +48-881-856-926
For Sponsorship information: firstname.lastname@example.org – Thom Barnhardt, +48-508-143-963
For Ticket Reservations: http://ceeoutsourcingawards.com/attendence/